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We Are Reddy Ice
Behind every premium cube of Reddy Ice is a company that values consistency, quality, and customer service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are America’s leading brand in ice production and manufacturing.
Job Summary
The Customer Care Coordinator is responsible for answering incoming calls from customers, responding to inquiries and questions, handling customer feedback, resolving problems and providing information that addresses the customer request or concern. As this environment is fast paced, you must be able to work under pressure and accurately process a high volume of calls on a daily basis and follow up with the request until it is resolved.
***This is a seasonal position and will have an end date of approximately September 2023***
Education & Experience Required:
Education & Experience Preferred:
Working Conditions/Physical Requirements:
This position works in a typical office environment, is generally sedentary, and uses computers, calculators, phones, and other office equipment. Work is conducted in a fast-paced, rapidly changing environment. Flexible Schedule with weekends and evenings rotation as needed. Overtime may be required.
Job Types: Full-time, Part-time
Schedule:
Work setting:
Work Location: In person
Full Time | Part Time
Consumer Goods
$37k-46k (estimate)
03/16/2024
07/13/2024
reddyice.com
DALLAS, TX
1,000 - 3,000
2003
DEBORAH CONKLIN
$500M - $1B
Consumer Goods
Ready Ice is a marketing and advertising company based out of 102 Oak St, Texarkana, Texas, United States.
The job skills required for Customer Care Coordinator (Seasonal) include Customer Service, Call Center, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Coordinator (Seasonal). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Coordinator (Seasonal). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Coordinator (Seasonal) positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator (Seasonal), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator (Seasonal). You can explore the career advancement for a Customer Care Coordinator (Seasonal) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.