POSITION OVERVIEW. MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center customer service, technical support, or back-office experience is preferred. . As part of a global outsourced quality assurance se...
POSITION OVERVIEW. CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS. We are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions. In this roles, you will handle inbound inquiries, troubleshoot basic technical issues, and assist callers with product and process relat...
POSITION OVERVIEW. CALL CENTER REPRESENTATIVE (FULL-TIME). We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and services. There are a wide variety of project openings on government programs as well as some of the mo...
POSITION OVERVIEW. CONTACT CENTER REPRESENTATIVE (FULL-TIME). We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise. . Candidates should have a social and positive demeanor, a strong work ...
POSITION OVERVIEW. LAS CRUCES CALL CENTER JOBS. We are looking for customer service agents in the Las Cruces, NM area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions. In this role, you will handle inbound calls, troubleshoot basic technical issues, assist callers with product and process related inquiries while representing some of the most re...
POSITION OVERVIEW. TECHNICAL SUPPORT REPRESENTATIVE (PART-TIME). As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. . There are a wide variety of project openings available representing some of the most recognizable brands in the wor...
POSITION OVERVIEW. TELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME). Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. . . Following a fun, best in class training, ...
POSITION OVERVIEW. 4X10 CUSTOMER SERVICE JOB OPENINGS. We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the ...
POSITION OVERVIEW. TELESALES REPRESENTATIVE (PART-TIME). We are looking for telesales representatives to support outbound sales programs for commercial clients. In this role, you will make outbound calls to new prospects and current customers, sell new products, upsell existing ones, and provide customer information on client products and services. . There are a wide variety of project openings available representing some of the most recognizable...
POSITION OVERVIEW. ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME). We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You will be responsible for answering inbound and outbound calls, handling customer questions and complaints and seizing opportunities to upsell products when they arise. . Candidates should have a social a...
POSITION OVERVIEW. ENERGY CUSTOMER CARE AGENT (FULL-TIME). Here at MCI, we keep things light. We believe our customer service representatives are at their best when they’re happy. This is an on-site call center position and a chance to work indoors in a fun and energetic environment. Our training will make you an expert in Fortune 500 products and state of the art communications technology. . . Following a fun, best in class training, you will ...
POSITION OVERVIEW. CALL CENTER JOB OPENINGS (HIRING IMMEDIATELY). We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are a wide variety of project openings on government pr...