1117 Customer Marketing Manager Jobs in New York, NY
Ramp is Hiring a Customer Marketing Manager Near New York, NY
Ramp is the ultimate platform for modern finance teams. Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives. Our mission is to help build healthier businesses, and it's working: over 25,000 businesses on Ramp to save an average 5% and close their books 8x faster.
Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.
Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. In 2023, Ramp was named Fast Company's #1 Most Innovative Company in North America, LinkedIn's #1 Top Startup in the U.S., a CNBC Disruptor, and a TIME100 Most Influential Company.
About the Role
Ramp is looking for a passionate Customer Marketing Manager to help fuel marketing and supercharge sales with inspiring and relevant customer evidence and success stories.
You will work with a cross-functional team of marketers, creatives, sales, PR, events, legal, and agency partners to bring compelling customer stories to life. A crucial role in our growing marketing team, Customer Marketing is responsible for building strong relationships and partnerships with our customers, maintaining our database of customer evidence, customer reference services, the creation of customer stories and case studies, asset publication, promotion and governance.
You'll serve as a subject matter expert, working in lock-step with marketing and sales to support marketing narratives, arm sales with the most effective customer evidence, build our customer advocacy program, and bring new ideas and campaigns to life to help us scale our Customer Marketing practice.
What You'll Do
- Actively source and develop a pipeline of customer advocates and evidence to support marketing campaigns and sales references.
- Drive and scale our existing sourcing, including G2, Customer Surveys, and coordination with Sales.
- Maintain our library of customer stories, logos, and permissions, working cross-functionally with sales and legal to ensure proper governance of customer approvals.
- Work closely with sales to understand key targets and align customer marketing efforts to those goals.
- Regularly assess the performance of customer marketing initiatives to derive actionable insights for improving performance and engagement.
- Explore creative ways to bring customer stories and experiences to life across owned marketing channels.
- A minimum of 3-5 years of relevant work experience (customer, partner, product, content marketing), including customer or client-facing experience
- Can-do, positive, and inspiring attitude with a passion for building relationships and telling compelling stories
- Excellent writing skills and verbal communication
- Strong attention to detail and commitment to flawless execution in all activities
- Proven track record in a fast-paced environment, ability to drive clarity and decisions, and organizational skills to manage multiple projects with tight deadlines effectively
- Ability to travel 3-4 times per year to meet customers on-site
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support for NY
- Pet insurance
Job Summary
Full Time
$108k-141k (estimate)
04/28/2024
05/12/2024
rampgroup.com
WARREN, MI
50 - 100
2000
VISHWA PRASAD
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Ramp
The Ramp Group is a computer software company based out of 268 Aikahi Pl, Kailua, HI, United States.
The following is the career advancement route for Customer Marketing Manager positions, which can be used as a reference in future career path planning. As a Customer Marketing Manager, it can be promoted into senior positions as a Marketing Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Marketing Manager. You can explore the career advancement for a Customer Marketing Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Marketing Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Marketing Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Marketing Manager job description and responsibilities
Delivering an exceptional customer experience using various customer success and customer relationship management techniques.
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Analyze performance of all marketing and non-marketing programs for customers.
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Analyze marketing campaigns on monthly basis and prepare reports for stakeholders.
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Designing, managing, and evaluating marketing campaigns.
02/27/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Marketing Manager jobs
Need to stay up-to-date with the latest technology, tools and marketing platforms.
05/02/2022: Mesa, AZ
Pursue an MBA for Advancement (Optional).
03/11/2022: Wilmington, DE
Earn a certification or certificate.
03/22/2022: Nashville, TN
Familiarity with B2B marketing, lead generation and sales processes.
04/22/2022: Reno, NV
Proven track record of understanding customer needs and decision-making process.
04/10/2022: Newark, NJ
Step 3: View the best colleges and universities for Customer Marketing Manager.
