WHO WE ARE

Situated in San Francisco’s historic Jackson Square, Lindsay and Chef Michael Tusk own and operate Quince & Co Hospitality; a collection of unique restaurant concepts ranging from a Three Starred Michelin flagship to more casual, volume-based concepts, all unified in a commitment to exemplary hospitality, creativity, and a desire to innovate and continually reinvent. Quince & Co is a values-driven company committed to creating rewarding experiences for all team members with growth opportunities for advancement. 

WHAT WE OFFER YOU

Our properties and people are dedicated to setting new restaurant standards in hospitality, cuisine, and the employment experience. Our goal is to collaborate with talented restaurant professionals and offer opportunities to learn and grow within the profession. We are a Values-Driven operation that is committed to creating rewarding experiences for our employees with growth opportunities for advancement. 

As a valuable member of our team, you will enjoy the following benefits:

• 100% paid Medical, Dental, and Vision insurance benefits
• 401K with up to 4% matching employer contribution
• Purchase wine from both Quince and Cotogna lists at cost
• Consistent scheduling with 2 consecutive days off in a row
• Competitive compensation
• Tax deferred commuter benefits program to save money if you pay for parking or public transportation
• Company-wide dining discount
• Trips to Fresh Run, our Farm in Bolinas, and monthly participation in our Fresh Run Farm community sponsored agriculture (CSA) program
• Personalized structured career development plan and advancement opportunities
• Sponsorship of continuing education classes in food and beverage
• Family meals provided

RESPONSIBILITES AND SPAN OF AUTHORITY

• Enters, maintains, and processes information in the payroll system; information may include processing new hires and terminations, salary changes, and other information.
• Submit Worker’s Compensation claims and respond to Worker’s Compensation audits.
• Respond to Unemployment claims.
• Keep employees’ files complete and updated to include electronic files.
• Reach out to employees regarding training certificates, licenses and other documents.
• Assist with recruiting process and candidate tracking
• Oversee international candidate program and all related VISAs
• Conduct and organize new hire orientation training 2x a month or as needed for new hires.
• Educate and communicate company personnel policies and procedures to newly hired and current employees.
• Responsible for onboarding newly hired employees to include: employee handbook overview, employment documents, and benefit enrollment.

• Assist with company benefit administration to include enrollment forms, plan questions, claims resolution, and open enrollment.
• Process and review employment applications to evaluate qualifications and eligibility of applicants.
• Record and maintain data for each employee, including such information as addresses, weekly earnings, absences, supervisory reports on performance, change of statuses, and dates of and reasons for terminations.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or related software.
• Experience using ADP preferred.
• Full time on-site position
• Bilingual in Spanish strongly preferred.

Education and Experience:

• Bachelor’s Degree required.
• Two years of HR experience preferred.
• Candidates with experience working in a similar restaurant setting will be given preference.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 40 pounds at times.
• Ability to traverse safely through the different restaurant areas and walk up and down stairs.
• Ability to comply with all health and safety policies.

EXPECTED BEHAVIORS:

Reflected in the Quince & Co mission statement and Culture Deck, model the Core Values while continually striving to incorporate their meaning, relevance, and impact into all aspects of your role.

1. Represent Quince & Co professionally through personal appearance and temperament, communication, and respect for others and follow through.
2. Demonstrate ownership of the position though focus, determination, and attention to detail with the goal of elevating the guest experience in every interaction.
3. Act with integrity, honesty, and knowledge, working towards achieving personal/professional fulfillment rather than public attention.
4.  Demonstrate an attitude of teamwork by working collaboratively to identify positive solutions to problems or issues. Be open and receptive to changing needs and priorities.
5.  Display trust in your actions, having confidence in knowing that we are all looking out for each other’s best interest.
6.  Strive to elevate your personal performance and maintaining the standards of quality.
7.  Welcome suggestions and new ideas as an opportunity to learn, grow and improve services.
8.  Anticipate and respond to guest needs in a respectful and timely manner.
9.  Strive to establish a benefit for our guests, each other, the restaurant, and the overall industry into the future.
10.  Ensure that operational standards are met in regard to sanitation codes and laws, food storage, and loss prevention.