53 Desktop Support Technician Jobs in Chicago, IL
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Pyramid is Hiring a Desktop Support Technician Near Chicago, IL
- IT Tech Lounge Technician, flexibility for occasional shift change based on site needs.
- 5-10% travel possible.
- You will be the front-line interface w/ customers onsite at the customer location, providing each user w/ white glove IT service, handling all IT-related questions in the areas of applications, technology, hardware support and services.
- You’re highly skilled at troubleshooting to resolution.
- You are comfortable being customer-facing and enjoy educating users on technology features, assisting w/ hardware selection, conducting demos, and providing software and personal training sessions for users on standard tool sets.
- Must have strong customer service skills, be approachable, high energy, enthusiastic, empathetic, a good listener, and take ownership of user's issue from troubleshooting to resolution.
- Ability to thrive in fast-paced and rapidly changing environment.
- Demonstrated customer focus – evaluates decisions through eyes of customer and enjoys building strong customer relationships.
- Provide telepresence support when requested during conference center hours.
- Support/facilitate events in partnership w/ the internal event and webcast team and external vendors.
- Provide support for basic network and AV connectivity issues.
- Ability to deliver great customer experiences and be invigorated by constant personal interaction. Ability to multitask, manage client relationships, and expectations.
- Knowledge/Skills Required: Customer service and 3-5 yrs of IT support experience (walk-up, customer-facing IT experience preferred).
- A certification & Microsoft MCP Certified a plus. TOP 2 required skills 1.) Deskside Support 2.) Customer Service.
- Interviews will start immediately, 2 rounds and possible on-site visit.
Job Types: Full-time, Contract, Temporary, Temp-to-hire
Salary: $23.18 - $26.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Desktop support: 4 years (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
- IT support: 2 years (Preferred)
Work Location: In person
Job Summary
Temporary | Full Time | Contractor | Other
Investment Management
$53k-66k (estimate)
03/28/2024
03/28/2024
DARLINGTON, NJ
100 - 200
1999
HARVY COLEMAN
$10M - $50M
Investment Management
Related Companies
The job skills required for Desktop Support Technician include Troubleshooting, Customer Service, Desktop Support, IT Support, iOS, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
Similar Jobs
Popular Articles
