109 Front Desk Supervisor Jobs in Charlotte, NC
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Primo Investments is Hiring a Front Desk Supervisor Near Charlotte, NC
Position Summary:
This position is responsible for managing the operation of the hotel’s front desk and the administration of the front office in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security while managing costs within budgetary guidelines; responding to and resolving customer complaints and concerns and occasionally performing the tasks of a Front Desk Service Agent (Desk Agent), to include operating systems for PBX, reservations and guest check-in/out.
Pre-Requisites (Requirements):
- Previous hotel and supervisory experience is required.
- Must be proficient in the use of common Windows-based programs, including Microsoft Word and Excel.
- Ability to operate company issued hand-held electronic devices such as tablets as required for business purposes.
- Must be able to operate basic office machines, i.e., copier, fax, printer, electronic key machine, etc.
- Must display very good organization and time management skills.
- Must have excellent communication and interpersonal skills with the ability to interact with many different personalities.
- Must have sound judgment and discretional skills and be able to work with little or no supervision.
- Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
- Must be able to work with sensitive and confidential material.
- Must be able to obtain valid, current and non-probationary driver’s license if required to operate hotel shuttle/van.
- Obtain any locally required certifications.
Work Environment & Context:
- Must be able to stand for extended periods, often for a minimum of 2 hours at a time.
- Must be able to maneuver through all areas of the front office.
- Must be able to lift up to 20 pounds and carry up to 10 pounds.
- Must be able to bend, reach, kneel, twist and grip items while working at assigned area.
- Must have the manual dexterity and coordination to operate office equipment, including computers, fax machines and photocopier.
- Must be able to adjust to changing priorities and simultaneously complete multiple assignments despite interruption
Job Summary
Full Time
$36k-50k (estimate)
03/02/2024
04/12/2024
primo-investments.com
Fort Mill, SC
<25
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The job skills required for Front Desk Supervisor include Front Office, Service Desk, Coordination, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Provides effective sales effort at Front Desk to maximize room revenue.
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Maintains safe working conditions within department and Hotel.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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