Full Job Description

****MUST HAVE OPERA PMS EXPERIENCE**** The Front Desk/Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:

• Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
• Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
• Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
• Generates housekeeping reports and prints folios departures.
• Compiles daily revenue reports and files work accordingly.
• Responsible for accurate management of cash funds and daily shift deposits.
• Assist with Front Office duties and is the overnight guest service agent.
• Calculates account balance at month-end and submits to accounting.
• Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
• Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
• Assists with guest and owner needs and requests delivering outstanding hospitality at all times.
• Assists with other departmental duties such as bell stand, answering phones, etc.
• Reports any unresolved problems with owners and guests to management.
• Maintains clean work area. Provides information on area attractions and resort amenities.
• Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.

Job Type: Full Time/ Part-time

Pay: $15.00 per hour

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 2 years (Required)
• Hotel experience: 2 years (Required)

Work Location: In person