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The Residence Inn by Marriott, located in the Piper Glen/Ballantyne area of Charlotte, is looking to hire a motivated and experienced Front Desk Manager. The person hired for this position must have flexibility to work AM and PM shifts, weekdays and weekends.
POSITION SUMMARY
The Front Desk Manager is critical to the universal success of the Front Desk team. Your primary responsibility will be to oversee the Front Desk guest experience and to ensure exceptional customer service. This position sets the tone for the entire guest experience and impacts the hotel’s branding efforts.
SUMMARY OF RESPONSIBILITIES
QUALIFICATIONS
JOB SETTING AND PHYSICAL DEMANDS
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and maintain a calm attitude when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
DISCLAIMER
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
Full Time
$45k-61k (estimate)
03/05/2024
07/18/2024
The job skills required for Hotel Front Desk Manager include Front Office, Customer Service, Housekeeping, Cash Handling, Problem Solving, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Manager. Select any job title you are interested in and start to search job requirements.