Basic job duties will include: 

• Provide compelling communication to potential guests about the brand, facility and menu.
• Follow up with clients to answer questions, address concerns, and secure commitments through signed contracts and required deposits from prospective parties.
• Meet with guests to show facilities, develop menus and offer other services such as audio/visual, entertainment or other.
• Develop agreements, menus, and event orders.
• Enter events into reservation system and review event schedule with customer and Operations Management. 
• Coordinate event menus with the Chef to ensure proper inventories and item availability.
• Coordinate venue set-up with managers and staff to ensure that specifications exceed the guests’ expectations and assist as needed.
• Meet/greet all parties upon arrival for the scheduled event to review arrangements and introduce them to the Manager on Duty. 
• Oversee event execution through start of service whenever possible to ensure proper timing and complete guest satisfaction.
• Conduct a post-event follow up to ensure a “4 star” experience was delivered and to inquire about repeat bookings.

Qualifications include: 

• Minimum of 3 years of experience in Sales as Sales Specialist/Sales Manager in the local industry. 
• Build lasting relationships with internal and external customers.
• Have immaculate personal presentation with excellent communication skills and organizational skills.
• Coordinate all bookings with the General Manager to ensure maximum sales and profitability.
• Create monthly calendars with all contracted and pending events and communicate upcoming needs to Managers/Chefs.