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Bringing deeply technical products to market through partnerships
Collaborating with cloud companies on behalf of a rocketship startup
Shaping the course of a fast-growing company and product category
Working with people who value clarity, creativity, passion, initiative, and thoughtfulness
Then this is your opportunity to join a category-defining, fast-growing (in a healthy way), and well-funded startup to shape the course of an entire industry.
Pinecone is pioneering search and database technology that's revolutionizing how developers build search systems. Our managed vector database provides customers with easy-to-use capabilities that until now have only been in the hands of a few tech giants. The demand for vector databases is growing incredibly fast, and it shows in our user base. We have a large audience of ML engineers, software engineers, data scientists, and software architects who are eager to learn and build with our product.
Pinecone seeks an action-oriented experienced customer marketer to help build and grow the customer advocacy program. Customer connections are integral to this role, so as a great fit, you consider relationship building a core strength and have experience working with a technical audience. The ideal person for this role is focused on keeping the customer in mind. You will closely partner with many teams across Pinecone—including sales, community, PMMs, growth, and developer advocate—to push initiatives that showcase the customer experience and value for our customers.
As a Customer Marketing Manager, you will:
Create the customer marketing program from scratch.
Logo rights, case studies, G2 Crowd etc … Build programs that can deliver results now but can scale over time.
Collaborate with the rest of the marketing team to create compelling assets that highlight customers’ stories in any format (written, videos, etc)
Partner with Developer Advocate and Relations for targeted opportunities with exec customers
Identify engineering executive champions/spokespeople and feature them in our thought leadership
Aid customer participation in events community
Support user groups (virtual or in-person)
Assist with online community for VP audience
Build customer advocacy lifecycle processes
Work with PMM and Marketing Ops to understand, segment and target customer personas
Create customer surveys and feedback channels to build social proof and improve the product feedback loop
You'll be a great addition to the team if you have:
4 years in customer marketing experience (SaaS marketing experience a plus)
Passionate about “doing right by the customer”
Baseline understanding of the database or developer ecosystem
Ability to partner with and communicate effectively to sales, product, growth, and product marketing stakeholders
A collaborative, creative, open-minded attitude
An affinity for thriving in a fast-paced environment
Ability to manage multiple projects and initiatives to stay on strategy, on time and on budget
Full Time
Residential Real Estate Brokerage & Management
$117k-152k (estimate)
10/12/2023
05/08/2024
pineconeresearch.com
COVINGTON, KY
100 - 200
Private
$10M - $50M
Residential Real Estate Brokerage & Management
The job skills required for Customer Marketing Manager include Product Marketing, Initiative, Leadership, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Marketing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Marketing Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Marketing Manager positions, which can be used as a reference in future career path planning. As a Customer Marketing Manager, it can be promoted into senior positions as a Marketing Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Marketing Manager. You can explore the career advancement for a Customer Marketing Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Marketing Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Marketing Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Marketing Manager job description and responsibilities
Delivering an exceptional customer experience using various customer success and customer relationship management techniques.
05/07/2022: Chico, CA
Analyze performance of all marketing and non-marketing programs for customers.
04/21/2022: Rockford, IL
Manage various program operations and ensure compliance to marketing budget and schedule.
02/20/2022: Reading, PA
Analyze marketing campaigns on monthly basis and prepare reports for stakeholders.
03/19/2022: Raleigh, NC
Designing, managing, and evaluating marketing campaigns.
02/27/2022: Phoenix, AZ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Marketing Manager jobs
Need to stay up-to-date with the latest technology, tools and marketing platforms.
05/02/2022: Mesa, AZ
Pursue an MBA for Advancement (Optional).
03/11/2022: Wilmington, DE
Earn a certification or certificate.
03/22/2022: Nashville, TN
Familiarity with B2B marketing, lead generation and sales processes.
04/22/2022: Reno, NV
Proven track record of understanding customer needs and decision-making process.
04/10/2022: Newark, NJ
Step 3: View the best colleges and universities for Customer Marketing Manager.