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Analyst, Database Marketing - Customer Insights
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Customer Insights Team
The Customer Insights Team sits within our Marketing Department and serves as a cross-brand analytics resource for our portfolio of brands. We are responsible for analyzing customer & industry data to provide our Marketing teams with rich insights into consumer behavior, demographics, preferences, value, and satisfaction. We work on a variety of projects with the goal of driving profitable growth across our brands, including: customer segmentation, customer journey analyses, market share, and CSAT surveys, to name a few.
Overview of the Analyst, Database Marketing - Customer Insights role
As a Data Analyst on the Customer Insights Team, you will work closely with our CRM, Digital, and Loyalty teams to understand their data needs and conduct analyses to answer their strategic questions. You will analyze large volumes of internal customer data, perform market research, and gather external vendor data to inform our personalized marketing strategy, uncover opportunities, and assess the performance & health of our business. You will leverage data visualization techniques & BI tools to communicate insights to a variety of audiences across the organization. In addition, you will support the team in delivering recurring reports and conducting ad hoc analyses to help our CRM, Digital and Loyalty teams evaluate opportunities and make strategic business decisions.
Responsibilities
Criteria
Our Mission Around Diversity, Equity & Inclusion
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
Your Journey in Continued Learning
WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $80,000 - $95,000 annually . Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
Full Time
$93k-117k (estimate)
06/03/2024
06/18/2024
williams-sonomainc.com
LITTLE ROCK, AR
15,000 - 50,000
1947
Public
DEBORAH TEDDER
$5B - $10B
Wholesale
Williams-Sonoma sells kitchenwares, furniture, linens, housewares and home furnishings.