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Team Description
Pendo's Technical Account Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. Technical Account Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the Technical Account Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion.
Pendo TAMs work on all products and Partner with CSMs, ADs, and others to make the customer successful.
Role Responsibilities
Minimum Qualifications
Preferred Qualifications
Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
The expected base salary range for this role in the following locations is:
San Francisco Bay Area, CA - $92,000 - 115,000
New York City, NY - $84,000 - $105,000
Raleigh, NC - $80,000 - $100,000
Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
#LI-Hybrid #USHubs #LI-FB1
Full Time
Building Construction
$86k-117k (estimate)
08/05/2023
06/28/2024
PETOSKEY, MI
500 - 1,000
2020
$50M - $200M
Building Construction
The job skills required for Technical Account Manager include Presentation, Account Management, Customer Relationship, Initiative, Salesforce, Customer Success, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Account Manager job description and responsibilities
Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.
01/04/2022: Charlotte, NC
Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
02/13/2022: Modesto, CA
Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.
01/24/2022: Burlington, VT
The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.
03/09/2022: Greensboro, NC
They provide reports to product developers and stakeholders product performance and track account metrics.
12/31/2021: Binghamton, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Account Manager jobs
Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.
02/03/2022: Anderson, IN
View more details on Technical Account Manager salaries across the United States.
02/05/2022: Chillicothe, OH
Extensive experience within a technical or account management area.
12/23/2021: Madison, WI
Help drive team expertise and technical thought leadership.
01/21/2022: Mcallen, TX
Proven ability to consult and be consulted on topics requiring product/technical expertise.
12/22/2021: Lubbock, TX
Step 3: View the best colleges and universities for Technical Account Manager.