Team Description. The design and research team at Pendo is a highly collaborative and innovative group that supports the entire Pendo ecosystem. Operating in close connection with senior product leaders, the team drives innovation and growth while enabling cross-functional groups to optimize user workflows. You will have the ability to make a real impact on product roadmaps and shape internal processes in an agile environment. Role Description. P...
As part of the Pendo Customer Experience team, the Customer Success Manager will partner with customers to ensure they're receiving the support and tools needed to achieve their goals and derive business value. CSMs have an in-depth understanding of the customer's needs and seek to develop positive customer experiences, fostering relationships that support customer satisfaction and loyalty. At Pendo,Customer Success Managers are considered truste...
RVP, Enterprise Sales. Team Description. An exceptional candidate would possess a results-driven and action-oriented mindset, emphasizing collaboration and empathy as a servant-leader. They will play a pivotal role in promoting excellence in execution and laying the groundwork for enterprise account expansion through existing customers and new logo acquisition. The primary objective of their team will revolve around penetrating Pendo's most signi...
Pendo is seeking a strategic, relationship-oriented, and influence-driven Head of Analyst Relations to lead our global engagement strategy with Tier 1 analyst firms. This is a high-visibility leadership role responsible for shaping how Pendo is perceived across the analyst landscape, including Gartner, Forrester, IDC, and other key influencers. As the owner of this critical function, you will partner closely with executive leadership, product, ma...
The Professional Services team is dedicated to accelerating time to value for our Pendo users. We are a team of innovative, customer-focused professionals committed to delivering exceptional outcomes while sharing industry best practices. Our mission is to not only meet but exceed our customers' expectations in every engagement, driving significant business impact. As a Senior Consultant, you will play a pivotal role in achieving this mission by ...
Pendo's Technical Account Managers (TAMs) play a critical role in driving customer success by providing advanced technical and strategic guidance to help customers get the most value from Pendo’s platform. Each TAM is assigned a book of business and partners with their customers to connect high-level business goals to the powerful solutions within Pendo. TAMs serve as trusted advisors—offering insights, identifying opportunities, and guiding cust...
Pendo's Technical Account Managers (TAMs) play a critical role in driving customer success by providing advanced technical and strategic guidance to help customers get the most value from Pendo’s platform. Each TAM is assigned a book of business and partners with their customers to connect high-level business goals to the powerful solutions within Pendo. TAMs serve as trusted advisors—offering insights, identifying opportunities, and guiding cust...
Pendo's Technical Account Managers (TAMs) play a critical role in driving customer success by providing advanced technical and strategic guidance to help customers get the most value from Pendo’s platform. Each TAM is assigned a book of business and partners with their customers to connect high-level business goals to the powerful solutions within Pendo. TAMs serve as trusted advisors—offering insights, identifying opportunities, and guiding cust...
The Revenue Acceleration team at Pendo empowers our Go-To-Market (GTM) organization to perform at its best and drive sustainable revenue growth. We design and deliver programs that enhance skills, sharpen execution, and align field teams to a shared operating rhythm. Working closely with Sales, Marketing, Product, and RevOps, we ensure every seller and manager is equipped to engage customers successfully, tell compelling value stories, and consis...
The Mobile SDK team at Pendo is responsible for developing and maintaining the Pendo mobile product, focusing on our mobile SDKs for iOS and Android. We work closely with the internals of both platforms, integrating with various mobile frameworks like React Native, Xamarin Forms, MAUI, and Flutter. Our team is dedicated to ensuring the highest quality of the SDK through rigorous automation and maintaining efficient release pipelines. We also coll...
As a. Commercial Account Executive. you will be responsible for managing a territory's deal cycles from generation through to close across both new and existing business across Australia and New Zealand. While this role is not a managerial role, it will include strategising with the Sales Development Representatives and other Account Executives in that territory. You will be the primary contact with higher-tier revenue customers and have the resp...
