Overview:

A Medium sized mail solutions call center is seeking 18 Customer Service Representative to join their team. The ideal candidate will possess excellent communication skills, and have a passion for delivering exceptional customer service. Temp to hire opportunity with excellent benefits once perm. Hours are Mon- Fri 8:30am -5pm.

Responsibilities:

- Handle inbound customer inquiries via phone, email, and chat
- Provide product information and resolve customer issues promptly
- Analyze customer feedback to improve service quality
- Maintain accurate records of customer interactions and transactions

Qualifications:

- good computer skills.
- Strong phone etiquette and communication skills
- Previous experience in customer service or retail preferred
- Ability to analyze customer needs and recommend solutions

Join our team and be part of a dynamic work environment where your dedication to customer satisfaction is valued and rewarded.

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40.00 – 45.00 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• In-person

Work Location: In person