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Sales & Customer Service Associate
Massage Envy
Massage Envy Annapolis, MD
$72k-103k (estimate)
Other | Consumer Services 5 Months Ago
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Massage Envy is Hiring a Sales & Customer Service Associate Near Annapolis, MD

Overview

Where Better Careers Begin!Massage Envy Annapolis

Do you have a passion for helping others? At the Massage Envy Annapolis franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

  • Competitive base pay plus bonuses and commissions
  • healthcare including medical, dental and vision plans
  • Matching 401(k)
  • Paid time off
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 20% off all products

Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job Summary

JOB TYPE

Other

INDUSTRY

Consumer Services

SALARY

$72k-103k (estimate)

POST DATE

10/02/2022

EXPIRATION DATE

01/09/2025

WEBSITE

massageenvy.com

HEADQUARTERS

SCOTTSDALE, AZ

SIZE

15,000 - 50,000

FOUNDED

2002

TYPE

Private

CEO

STEVE BIELEWICZ

REVENUE

$500M - $1B

INDUSTRY

Consumer Services

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About Massage Envy

Massage Envy owns and operates a chain of wellness centers that provides massage therapy and skincare treatment for individuals.

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The job skills required for Sales & Customer Service Associate include Customer Service, Futures, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales & Customer Service Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales & Customer Service Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales & Customer Service Associate positions, which can be used as a reference in future career path planning. As a Sales & Customer Service Associate, it can be promoted into senior positions as a Sales Rep., Sr. (Bio-Medical Equip. & Supplies) that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales & Customer Service Associate. You can explore the career advancement for a Sales & Customer Service Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Sales&Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales&Customer Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales&Customer Service Associate job description and responsibilities

Sales and customer service associates are employees who are responsible for closing out sales deals and attending to customer needs.

02/11/2022: Gainesville, FL

Processing and logging incoming calls into the CRM system while identifying customer needs.

02/24/2022: Pocatello, ID

Forwarding and escalating inquiries to relevant individuals and departments.

01/23/2022: New Orleans, LA

Contacting customers to give them accurate feedback on the progress of their inquiries.

02/26/2022: Norfolk, VA

Providing outstanding customer service and updating customer information as required.

03/23/2022: Petaluma, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales&Customer Service Associate jobs

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

01/10/2022: Cincinnati, OH

The best CSRs are genuinely excited to help customers.

01/06/2022: Paramus, NJ

Must have knowledge to process and logg incoming calls into the CRM system.

03/11/2022: Modesto, CA

You will apply your multitasking skills by listening and speaking to customers, navigating computers, and typing call documentation simultaneously.

02/17/2022: Cleveland, OH

Attend to customer's complaint with ease and calm attitude.

04/04/2022: Phoenix, AZ

Step 3: View the best colleges and universities for Sales&Customer Service Associate.

Butler University
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