Overview

The Account Executive is responsible for identifying opportunities and closing additional revenue from assigned clients, including upselling and cross-selling of related products. The Account Executive is also accountable for client renewal and CSAT results.

Starting base pay for this role is between $100,000 and $120,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.

Responsibilities

• From inception through the life of the contract, maintains and grows strategic client relationships on assigned accounts.• Actively identifies and pursues potential expanded sales.• Identifies new business opportunities in existing accounts via QBRs and strategic account planning. • Consistently advises client on opportunities to further leverage Origami, including new features and functionality introduced with Origami product releases.• Drives new business through referrals from existing clients.• Works closely with service colleagues on assigned accounts to develop relationships, communication plans, growth strategies, and ensure client success and satisfaction.• Completes contract renewals on or before expiration dates with current target increase.• Ensures client product and services feedback is prioritized and rapidly resolved.• Leads and coordinates the Client Satisfaction Improvement Plan process with client and with Origami team.• Presents and negotiates pricing & SOW for change orders / expanded scope to client.• Manages SOW execution (signature) and procurement processes.• Engages appropriate colleagues for sales, service, advisory, innovation and co-marketing requirements.• Manages the ongoing support budget, including hours erosion and the true-up processes for licensing, hosting, and services.• Maintains all client-specific data in Salesforce, including but not limited to contacts, opportunities, true-ups, satisfaction improvement plans, renewals, and other ad-hoc information as defined by management.

Qualifications

• 5-10 years’ experience in a strategic selling or account management capacity• Bachelor’s Degree in a Business or Computer Science • Experience in risk management/ insurance and IT or the RMIS/Insurtech industries highly preferred• Salesforce experience preferred.