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Inside Sales Customer Service Representative
$38k-54k (estimate)
Full Time 8 Months Ago
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Ocala Car Audio is Hiring a Remote Inside Sales Customer Service Representative

Are you a results-oriented and driven sales professional with a proven track record of achieving sales goals? We’re seeking a sales and customer service representative who can work with a team to implement a sales strategy to build new and expand current customer relationships. You will be working with new and existing clients in our retail storefront to help them achieve their personal goals for their vehicles. We support our sales team with the tools, training, management, and competitive compensation to ensure your success. Job seekers should be motivated self-starters with superior communication, customer service, and interpersonal skills. If you are looking for a lucrative position, we want to talk to you today!

Compensation:

$43,000 - $65,000 yearly

Responsibilities:
  • Stay on top of market and industry trends to help educate prospects and clients on how we differentiate ourselves
  • Identify and pursue sales leads, prospective new clients and move them through the sales pipeline from qualification to close stages
  • Convert “no” into “yes” by identifying and resolving potential obstacles such as budget, timelines, shareholders, competition, and other pain points
  • Leverage social prospecting and multiple communication channels to find, meet with, and follow-up with potential customers and deal opportunities
  • Surpass goals for monthly revenue expectations and lead or sales-generating activities
  • Show our solution to prospects with sales presentations, negotiate deals, and obtain sales contract signatures
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers’ needs and provide assistance and information on product features
  • Demonstrate newly purchased equipment to clients when they pick up their vehicles
  • Participate in training both in and out of the store
  • Welcome customers to the store and answer their queries
  • Provide accurate information (e.g. product features, pricing, and after-sales services)
  • Answer customers’ questions via phone and in person about specific products/services
  • Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
  • “Go the extra mile” to drive sales
  • Provide customer feedback to the Sales Supervisor
  • Store merchandising including maintaining displays
  • Keep abreast of new trends in the industry
  • Actively seek out customers in-store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross-sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design)
Qualifications:
  • Proven track record in sales
  • At least 2 years of outside sales experience preferred
  • Exceptional negotiating, interpersonal, presentation, persuasion, and communication skills
  • Deadlines and details motivate you to provide exceptional customer service to your prospects, clients, and team alike
  • Some industry or product knowledge preferred and a High school diploma is required
About Company

Ocala Car Audio has been in business since 2008. We would love to tell you a little bit about us, starting with our founder. Parish Tanner, our founder, has been in the industry for a long time. When you add in his employees, we have almost 150 years of combined experience in the industry. And we don’t rest on our laurels: The team at Ocala continuously attends ongoing training to stay current on new technologies in our industry, as well as constantly improve our installation skill set. We are an experienced company that you can trust.

We are honored to have been selected by Mobile Electronics magazine as Retailer of the Year in 2012 and named one of the Top 50 Retailers by the same magazine for twelve years running.

About the Company:
Ocala Car Audio

Job Summary

JOB TYPE

Full Time

SALARY

$38k-54k (estimate)

POST DATE

09/01/2023

EXPIRATION DATE

04/25/2024

WEBSITE

ocalacaraudio.com

HEADQUARTERS

Ocala, FL

SIZE

<25

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The following is the career advancement route for Inside Sales Customer Service Representative positions, which can be used as a reference in future career path planning. As an Inside Sales Customer Service Representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Customer Service Representative. You can explore the career advancement for an Inside Sales Customer Service Representative below and select your interested title to get hiring information.