Are you ready to have a fun and exciting admin job for a company where you can make a huge impact in the lives of children? If so, this job will be perfect for you!

NCMA is Carlsbad’s Best Summer Camp & After School Program and is expanding and we are now accepting resumes for our part-time position! This job will be filled very quickly, so read below to see if you will be a great fit! :)

The Administrative Lead assists in running all front-of-house studio operations, with a strong focus on customer service as well as meeting sales expectations. Ideal candidates are friendly, have strong customer service skills, basic sales experience, and experience working with children. The Administrative Lead is responsible for meeting and exceeding all key performance indicators for the studio, including membership sales and renewals, retail sales, maximizing member traffic, maintaining a high level of customer service, and assisting coaches when needed.

Compensation & Benefits!

• 25 Hours per Week / 7am -12pm or 2pm-7pm Monday- Friday
• $16 - $25 per Hour Based on Experience
• Sales Commission for Hitting Goals
• FREE NCMA Membership ($299 per Month Value) for You OR an Immediate Family Member.
• FREE Summer Camps for Your Children
• FREE Apparel & Martial Arts Uniform
• Paid Training & Travel for Outside Training

Job Duties Include:

• Sells memberships using our proven Sales Success System.
• Keep accurate records using our established sales systems
• Greets members and guests promptly, enthusiastically, and with a smile
• Conducts telephone inquiries (follow-up calls, member check-ins)
• Leads school tours to prospective clients
• Accurately follows the daily checklist (pre/during/post)
• Maintain an organized, clean lobby and front desk area
• Responsible for processing accurate cash and credit card transactions
• Responds to member requests and concerns
• Properly onboard new campers/students using our proven system.
• Works closely with the coaches to ensure processes are fulfilled
• Responsible for attending and participating in all Team Training
• Limited driving to and from local elementary schools

Job Qualifications:

• MUST pass a criminal background check
• MUST be over18
• MUST Have a Clean Driving Record
• Excellent Customer Service Skills
• Previous Sales Experience Required
• Solid Verbal & Written Communication Skills
• Experience working with children is preferred
• Able to excel in a sometimes-busy environment
• Functional Computer Experience (MS Word, Excel, Email, POS System)
• Health & Fitness Minded Personality
• High School Diploma Required

If you want to work for an awesome company with a great culture, send us your resume today! We will be setting up phone interviews with qualifying applicants!

Questions? Call or text 760-803-5831

Learn more about our amazing programs at carlsbadafterschool.com and northcountymartialarts.net

Job Type: Part-time

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Referral program

Schedule:

• Monday to Friday

Experience:

• Administrative experience: 2 years (Preferred)
• Microsoft Office or Google Drive: 1 year (Preferred)

Work Location: In person