JOB SUMMARY

Duties & Functions

• Market research using various medians including Datamyne and LinkedIn.
• Analyze and promote CRM usage to push sales leads to area sales.
• Researching dormant client lists and sharing prospects with local sales team.
• Cold calling, building sales leads, qualifying prospects & scheduling meetings.
• Support quotes & proposals via NNR’s quoting tools: Web-Cargo & Cargosphere.
• Helps w/SOP, correct client ID assignment, client is in CRM.
• Help provide timely quotes back to clients and increase sales growth.
• Supports smaller clients in markets that don’t have a local salesperson.
• Identify prospective customers by using business directories, following leads from existing clients, participating in logistics transportation organizations, and attending trade shows and conferences when needed.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.
• Conduct client research and proposals to prepare sales team for upcoming meetings.
• Audit and update client profiles and details in CRM and ERP system.
• Effectively communicates relevant sales and marketing related information.
• Perform other duties as requested by management.

Competencies

• CONTRIBUTES TO TEAM SUCCESS - Actively participates as a member of a team to move the team toward the completion of goals and support growth.
• INITIATES ACTION – Demonstrates ability to take prompt action to accomplish objectives; takes action to achieve goals beyond what is required; being proactive.

• QUALITY ORIENTATION – Demonstrates ability to accomplish tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.

• SAFETY AWARENESS – Demonstrates ability to identify and correct conditions that affect employee safety, upholding safety standards.

• WORK STANDARDS - Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing

QUALIFICATION STANDARDS

• Minimum 2 years of college or military service, bachelor’s degree preferred.
• Previous experience in the freight forwarding or logistics industry.
• Prior work experience or Internship in Sales, Marketing or Business.
• Solid customer service techniques.
• Ability to learn to use CRM software.
• Extensive knowledge of Microsoft 0365 software suite.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; frequently required to walk, stand, talk, hear, reach with hands and arms and occasionally required to sit.
• Occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this position include close vision and the ability to adjust focus.