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Homemade is an ATX-based, early-stage business that is democratizing home flipping by giving customers institutional-grade capabilities to flip homes without rolling up their sleeves. Today, the $230B annual flip economy is driven by brute force: trial and error, billions of dollars wasted, and a lot of mom and pop flippers. The Founders of Homemade, Lincoln Edwards, Lauren Ahrens, and Claire Burke have leveraged content, data, and strategic capital to productize the flip process. Lincoln and Lauren have proven the positive influence that flip content has on top of funnel acquisition (via Austin Flipsters).
The role:
We’re looking for a Customer Success Manager who thrives in fast-paced, high-growth, and high-impact environments. You will be the single point of contact for our customers throughout their entire journey, ensuring they have a delightful, simple, and trustworthy experience. You will work closely with our project management, media, design, and acquisitions teams to identify and address any issues that may arise, and flatten any obstacles that stand between our customers and a successful outcome. You will also play a crucial role in building and maintaining customer relationships, and will work to improve customer satisfaction and loyalty by gathering and analyzing feedback and developing strategies and implementing tactics to improve the customer experience.
What you’ll do:
What you’ll bring:
What you’ll get:
We are committed to building a diverse and inclusive workforce. We do not discriminate on the basis of any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, family care or medical leave status, marital status, domestic partner status, military and veteran status, or any other characteristic protected by US federal, state or local laws, or the laws of the country or jurisdiction where you work. If you are excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to still apply.
Full Time
Elementary & Secondary Education
$100k-141k (estimate)
03/08/2024
03/28/2024
lcknights.com
FAYETTEVILLE, NC
25 - 50
1999
Private
DUNCAN EDTE
<$5M
Elementary & Secondary Education