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Bilingual Customer Service Representative
$38k-48k (estimate)
Full Time 4 Weeks Ago
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Nick's Plumbing & Sewer Services is Hiring a Bilingual Customer Service Representative Near Houston, TX

Essential Duties:

Answer incoming calls from potential customers while projecting a professional image and using a company-prepared script.

  • Utilizes customer service training to educate and establish rapport and assist customers in choosing service and products.
  • Follows company training to assure prompt and accurate dispatch of incoming orders.
  • Additional duties and responsibilities as assigned.
  • Be knowledgeable and current on pricing, seasonal promotions, coupons, and other price-related information.
  • The CSR must be comfortable making outgoing calls and offering our promotions and scheduling service appointments.
  • The CSR must be able to respond to online service request in a timely manner while projecting a professional image.
  • The CSR must have a positive mindset, goal-oriented, energetic and willingness to learn.
  • Must have a very pleasant telephone demeanor and be able to demonstrate good customer service and telephone etiquette.
  • The CSR must be familiar with company policies and be able to communicate with customers in regard to services the company provides with a high degree of accuracy.
  • The CSR must be able to work with other employees, management, and technicians to get the job done correctly and in the best interest of our customers while abiding by Company policies and procedures.
  • Has basic Plumbing and or HVAC knowledge.
  • Basic sales skills, thinks “out of the box” to help schedule calls.
  • Bilingual is a PLUS. Spanish/English

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • Day shift
  • Morning shift

Weekly day range:

  • Every weekend
  • Monday to Friday

Work setting:

  • In-person
  • Office

Application Question(s):

  • Do you have any experience in Call Center Environment?

Experience:

  • Customer service: 3 years (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$38k-48k (estimate)

POST DATE

03/29/2024

EXPIRATION DATE

07/25/2024

Show more

Nick's Plumbing & Sewer Services
Full Time
$83k-108k (estimate)
1 Month Ago

The job skills required for Bilingual Customer Service Representative include Customer Service, Call Center, CSR, Scheduling, Promotion, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

01/04/2022: Bismarck, ND

Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

02/19/2022: Dayton, OH

Enrolling new customers, offering new products and services to existing customers.

12/29/2021: New Orleans, LA

A representative needs to build rapport with customers to secure sales or create a substantial client base.

01/07/2022: Providence, RI

Monitoring call and mail histories to ensure that all customers have been assisted.

02/11/2022: Fort Worth, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

12/17/2021: Topeka, KS

Respond to customer service complaints before they happen.

12/25/2021: Saint Cloud, MN

Minimum of one year customer service or related experience.

01/14/2022: Davenport, IA

They help customers with their queries and complaints.

02/13/2022: Wichita Falls, TX

Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

02/24/2022: Salt Lake City, UT

Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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