Essential Duties. Answer incoming calls from potential customers while projecting a professional image and using a company-prepared script. Utilizes customer service training to educate and establish rapport and assist customers in choosing service and products. Follows company training to assure prompt and accurate dispatch of incoming orders. Additional duties and responsibilities as assigned. Be knowledgeable and current on pricing, seasonal p...
Essential Duties. The Plumbing Service Manager leads and coaches staff members who install, repair and maintain plumbing in both residential and light commercial buildings. This manager works directly with service and install technicians, dispatch personnel and other managers to ensure efficiency and customer satisfaction. This position communicates directly with customers, vendors and suppliers to ensure accurate communication of job or project ...
