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Bilingual Customer Service Representative
$39k-49k (estimate)
Full Time 4 Weeks Ago
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Tammy Pham State Farm is Hiring a Bilingual Customer Service Representative Near Houston, TX

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Salary plus commission/bonus
  • Health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to make presentations to potential customers
  • Bilingual - Spanish preferred
  • Bilingual - Vietnamese preferred
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. {% if job.is_aspirant %}By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.{% endif %} State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Commute:

  • Houston, TX 77083 (Required)

Ability to Relocate:

  • Houston, TX 77083: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$39k-49k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

05/02/2024

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The job skills required for Bilingual Customer Service Representative include Problem Solving, Presentation, Organizational Skills, Work Ethic, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

Administering and receiving customer surveys on occasion.

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Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.

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Enrolling new customers, offering new products and services to existing customers.

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A representative needs to build rapport with customers to secure sales or create a substantial client base.

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Monitoring call and mail histories to ensure that all customers have been assisted.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

Must have Qualities of a Stellar Customer Service problem solving Skills.

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Respond to customer service complaints before they happen.

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Minimum of one year customer service or related experience.

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They help customers with their queries and complaints.

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Learn how to do research and provblem solving, and at the same time providing outstanding customer service.

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

Butler University
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