Nature Stone is the leader in the Stone & Epoxy flooring industry with an outstanding reputation, with facilities located in Cleveland, Cincinnati, Columbus, Toledo and Pittsburgh. The list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

DUTIES AND RESPONSIBILITIES:

• Accurate data and note entry
• Interact with customers in a friendly and polite manner
• Accurately schedule service appointments
• Process product orders for both customers & non-customers
• Communicate with customers regarding appointments and installations
• Professionally and accurately handle questions from customers and ensure any outstanding issues are resolved both promptly and thoroughly
• Effective and efficient communication with corporate office

KNOWLEDGE AND SKILLS REQUIRED:

• Minimum of 1-2 years’ experience as an Administrative Assistant
• Must have accurate and strong data entry skills
• Must have knowledge and experience working with Microsoft Word, Excel, and Outlook.
• Must be detailed and results-oriented
• Must have the ability to communicate clearly and professionally and to handle customer complaints and dissatisfied customers
• Experience with CRM programs
• Payroll Responsibilities
• Training Provided.

Hourly Rate: $18.00 This is a Full-Time position, 36 to 40 hours per work, overtime as needed.

BENEFITS:

Comprehensive benefit package offered.

Nature Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation gender identity, disability, protected veteran status or other protected status. EEOC/M/F/Vet/Disabled.

Only candidates of interest will be contacted.

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Detroit, MI: Relocate before starting work (Required)

Work Location: In person