157 Customer Service Representative Jobs in Cleveland, OH
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Goodwill Industries of Gr. Cleveland & East...
Cleveland, OH | Full Time
$38k-48k (estimate)
2 Months Ago
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Customer Service Representative
$34k-43k (estimate)
Full Time
7 Days Ago
National Asset Recovery Specialists is Hiring a Customer Service Representative Near Cleveland, OH
Job Description
Job Description
Are you ready to be part of an exhilarating journey in the high-growth Automotive Repossession industry? National Asset Recovery Specialists, Inc. is seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. If you're passionate about providing exceptional service, excel at multitasking, and are eager to grow professionally within a fast-paced, high-growth company, then this is the opportunity you've been waiting for!
Key Responsibilities:
As our Customer Service Representative, you'll play a vital role in ensuring smooth operations and top-notch customer support. Your responsibilities will include:
Required Qualifications:
Preferred Qualifications:
While not required, the following qualifications are preferred and will be considered an advantage:
Benefits:
Are you ready to be part of an exhilarating journey in the high-growth Automotive Repossession industry? National Asset Recovery Specialists, Inc. is seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. If you're passionate about providing exceptional service, excel at multitasking, and are eager to grow professionally within a fast-paced, high-growth company, then this is the opportunity you've been waiting for!
Key Responsibilities:
As our Customer Service Representative, you'll play a vital role in ensuring smooth operations and top-notch customer support. Your responsibilities will include:
- Showcasing your exceptional communication skills by submitting daily reports to clients via email and web portals.
- Mastering the art of handling incoming phone calls from clients, auctions, and transporters, delivering a high level of customer service with every interaction.
- Demonstrating your knack for data entry as you manage simple Excel spreadsheets with speed and precision.
- Embracing your organizational prowess by scanning and filing important documents efficiently.
- Tackling basic accounting tasks with confidence and accuracy.
- Excelling in managing team time reporting tasks to keep everyone on track and focused.
Required Qualifications:
- A high school diploma or equivalent (college degree preferred).
- Minimum of six months of customer service and/or data entry experience.
- Proven ability to thrive in a team environment, contributing to the success of the entire organization.
- Strong data entry and PC skills, with a minimum typing speed of 50 words per minute.
- Ability to navigate the internet, perform Google searches, and work with Customer Relationship Management applications.
- Excellent active listening skills, enabling you to provide top-notch customer service over the phone.
- A knack for working under pressure in a fast-paced environment, consistently delivering quality work even under tight deadlines.
- Top-tier organization and filing skills to keep everything running smoothly.
- Applicants must pass an F.B.I. background check covering the last 15 years.
Preferred Qualifications:
While not required, the following qualifications are preferred and will be considered an advantage:
- Experience in office support, clerical work, customer service, administrative roles, receptionist/front desk roles, accounting, payroll time management, and knowledge of Recovery Database Network portal.
Benefits:
- Advancement Opportunities: We believe in promoting from within, providing you with a clear path for growth and development!
- Diverse Areas of Work: You'll have the chance to explore various fields such as Account Management, Team Management, Skip Tracing, Accounting, Field Investigation, and Data Analytics.
- Competitive Base Pay: Enjoy a competitive base salary with monthly bonus opportunities based on performance.
- Laid-Back, Hard-Working Environment: Our office culture is friendly, relaxed, and conducive to productivity.
- Monthly Bonuses: Your hard work and dedication will be rewarded with additional monthly bonuses tied to company performance.
- Comprehensive Benefits: We value your well-being and offer health insurance, 401k matching, and paid time off (PTO).
- Fuel Your Days: We've got the coffee covered, and you'll enjoy weekly team lunches - bring your energy, and we'll bring the camaraderie!
Job Summary
JOB TYPE
Full Time
SALARY
$34k-43k (estimate)
POST DATE
05/02/2024
EXPIRATION DATE
05/20/2024
WEBSITE
narsrepo.com
HEADQUARTERS
Cleveland, OH
SIZE
<25
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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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