Are you ready to be part of an exhilarating journey in the high-growth Automotive Repossession industry? National Asset Recovery Specialists, Inc.

is seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. If you're passionate about providing exceptional service, excel at multitasking, and are eager to grow professionally within a fast-paced, high-growth company, then this is the opportunity you've been waiting for!

Key Responsibilities :

As our Customer Service Representative, you'll play a vital role in ensuring smooth operations and top-notch customer support.

Your responsibilities will include :

• Showcasing your exceptional communication skills by submitting daily reports to clients via email and web portals.
• Mastering the art of handling incoming phone calls from clients, auctions, and transporters, delivering a high level of customer service with every interaction.
• Demonstrating your knack for data entry as you manage simple Excel spreadsheets with speed and precision.
• Embracing your organizational prowess by scanning and filing important documents efficiently.
• Tackling basic accounting tasks with confidence and accuracy.
• Excelling in managing team time reporting tasks to keep everyone on track and focused.

Required Qualifications :

• A high school diploma or equivalent (college degree preferred).
• Minimum of six months of customer service and / or data entry experience.
• Proven ability to thrive in a team environment, contributing to the success of the entire organization.
• Strong data entry and PC skills, with a minimum typing speed of 50 words per minute.
• Ability to navigate the internet, perform Google searches, and work with Customer Relationship Management applications.
• Excellent active listening skills, enabling you to provide top-notch customer service over the phone.
• A knack for working under pressure in a fast-paced environment, consistently delivering quality work even under tight deadlines.
• Top-tier organization and filing skills to keep everything running smoothly.
• Applicants must pass an F.B.I. background check covering the last 15 years.

Preferred Qualifications :

While not required, the following qualifications are preferred and will be considered an advantage :

Experience in office support, clerical work, customer service, administrative roles, receptionist / front desk roles, accounting, payroll time management, and knowledge of Recovery Database Network portal.

Benefits :

• Advancement Opportunities : We believe in promoting from within, providing you with a clear path for growth and development!
• Diverse Areas of Work : You'll have the chance to explore various fields such as Account Management, Team Management, Skip Tracing, Accounting, Field Investigation, and Data Analytics.
• Laid-Back, Hard-Working Environment : Our office culture is friendly, relaxed, and conducive to productivity.
• Monthly Bonuses : Your hard work and dedication will be rewarded with additional monthly bonuses tied to company performance.
• Comprehensive Benefits : We value your well-being and offer health insurance, 401k matching, and paid time off (PTO).
• Fuel Your Days : We've got the coffee covered, and you'll enjoy weekly team lunches - bring your energy, and we'll bring the camaraderie!

Last updated : 2024-04-27