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Job Title: Guest Service Representative
Class: Part-time, Non-Exempt
Reports to: Director of Guest Experience
Location: Arena
Pay: $16.50/hour
The Milwaukee Bucks are looking for hardworking people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.
It all begins with outstanding talent, It all begins with YOU! #FearTheDeer
What We Offer:
Summary:
Guest Service Representatives (GSRs) provide exceptional service to thousands of guests attending games, concerts and events at the Fiserv Forum and Deer District, while striving to achieve the organization mission to be the most successful, diverse, and inclusive sports and entertainment company in the world.
You must embrace a flexible approach to event work and may be assigned to the following responsibilities for any given event: Greeter, Ticket Taker, Usher, Escalator or Elevator Attendant, Guest Concierge, Mobility Team Representative, and Access Control Attendant. Each duty requires to interact with the guests, provide information and answer guest questions, and maintain an upbeat, friendly attitude, at all times.
This role has union representation by MASH.
Responsibilities
Qualifications
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Part Time
Sports & Recreation
$31k-40k (estimate)
07/16/2022
05/11/2024
bucks.com
MILWAUKEE, WI
50 - 100
1968
PETER FEIGIN
$10M - $50M
Sports & Recreation
A new ownership group headed by entrepreneurs Marc Lasry, Wesley Edens, Jamie Dinan and an impressive assemblage of Milwaukee community leaders infuses the team and city with a new vitality driven by the promise of a next-generation team that remains true to the spirit of the Brew City. In addition to an exciting roster of talented players, the organization is in the final stages of a new arena to serve as the home for the next era of Bucks basketball. The state-of-the-art facility will become an important part of the revitalization of downtown Milwaukee and become integral to the communitys e...conomic future. This new beginning for the Milwaukee Bucks is preceded by a lengthy history of success in the NBA, highlighted by the franchises NBA Championship in 1971. In just the teams third season of action, the Bucks earned the distinction of owning the quickest rise from expansion team to champion in any of the four major North American professional leagues. The Bucks also count two conference championships, 13 division titles and 27 postseason appearances among the teams many accomplishments. Additionally, numerous Bucks players, coaches and contributors are included as members of the Naismith Memorial Basketball Hall of Fame.
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The job skills required for Guest Service Representative include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.