176 Customer Service Representative Jobs in Milwaukee, WI
FASTSIGNS #300101 is Hiring a Customer Service Representative Near Milwaukee, WI
- Serve as first point of contact for walk-in, email, E-commerce and telephone customers.
- Understand the sales process enough to consult with customers to determine project needs and solutions.
- Follow up on new leads and referrals resulting from telephone, marketing and email activity.
- Delegate customers that require site surveys to either Outside Sales person or installer
- Prepare estimates and establish/maintain estimate follow-up procedures.
- Enter work orders and manage project from the beginning to completion
- Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
- Identify and resolve customer satisfaction issues.
- Communicate with customers on order status and changes the production schedule.
- Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year.
- Demonstrate the ability to carry on a business conversation with customers and decision makers.
- Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards.
- Identify sales prospects and contact these using a “drill down” and “share of wallet” concept.
- Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email.
- Develop a complete understanding of pricing and proposal models.
- Maintain an attractive retail environment (clean, organized and functional).
- Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork.
- Assist in the implementation of company marketing plans as needed.
- Adhere to all company policies, procedures and business ethics codes.
- Assist in collection of account receivables.
- Daily account reconciliation
- Hourly pay plus monthly production bonus
- Simple IRA
- Health Insurance
Job Summary
Full Time
$34k-42k (estimate)
01/20/2023
05/24/2024
The job skills required for Customer Service Representative include Customer Service, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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