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Guest Service Representative
$30k-39k (estimate)
Full Time 2 Months Ago
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The Brewhouse Inn & Suites is Hiring a Guest Service Representative Near Milwaukee, WI

GUEST SERVICES REPRESENTATIVE
QUARTERLY ATTENDANCE BONUS - 3%
HOURLY RATE: $15.00
The Brewhouse Inn & Suites in Milwaukee is looking for fun and outgoing people to work as part time Guest Services Representatives at our front desk. We offer flexible work schedules, and for those interested, cross-training in a variety of positions and the opportunity to learn the hotel industry.
Brewhouse team members are passionate about their work and also like to have fun! It’s an “all hands-on deck” kind of environment to get our jobs done. Our company was also voted “Best Place To Work”. If you want to have fun, be valued, and make a difference, apply today!
As a Guest Services Representative on our team, you will complete a variety of tasks which will include:
  • Check hotel guests in and out.
  • Makes reservations for guests.
  • Provide information to guests on the hotel as well as the surrounding area.
  • Keeps desk area stocked with necessary materials.
  • Post charges and ensure overall proper payment.
  • Other duties as assigned by management.
The position is ideal for someone with the following experience and qualities:
  • Good personality and positive interpersonal skills.
  • Accuracy and attention to detail.
  • Ability to communicate clearly and effectively with guests regarding all aspects of their hotel stay.
  • Dependability and regular attendance.
  • Previous customer service experience and/or sales experience.
  • Ability to perform basic arithmetic, including the use of percentages.
The Brewhouse Inn & Suites is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.
Equal Opportunity Affirmative Action Employer

Job Summary

JOB TYPE

Full Time

SALARY

$30k-39k (estimate)

POST DATE

03/07/2024

EXPIRATION DATE

06/04/2024

WEBSITE

brewhousesuites.com

HEADQUARTERS

MILWAUKEE, WI

SIZE

25 - 50

FOUNDED

2013

TYPE

Private

CEO

GARY GORMAN

REVENUE

<$5M

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The job skills required for Guest Service Representative include Customer Service, Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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