154 Customer Service Representative (CSR) Jobs in Milwaukee, WI
Spotted Milwaukee is Hiring a Customer Service Representative (CSR) Near Milwaukee, WI
Join us as we pursue our disruptive new vision to provide a seamless and enjoyable customer experience. We are a company filled with people who are passionate about our product and seek to deliver the best interaction for our customers. At Spotted, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Spotted careers and how you can become a part of our journey!
The Customer Service Representative is the key partner helping our valued customers find needed products and maximum value from their partnership with Spotted. Additionally, the CSR serves as the liaison between the customer and the Spotted ecosystem ensuring that all customer queries are promptly and efficiently resolved, while helping the customer to make informed decisions.
Customer Service Representative Responsibilities:
- Assist and provide expert deployment, operational standard methodologies
- Assist in workshops to help customers demonstrate the full value of Spotted solutions and lead periodic partner meetings.
- Orchestrate overall relationship with assigned clients
- Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their business objectives.
- Measure and monitor customer's achievement of critical and key performance indicators, reporting both internally to the Spotted Account team and externally to the Sales team
- Provide insight with respect to the availability and applicability of new products and features.
- Support Professional Services with scoping, and selling follow-on and new service opportunities.
- Maintain current functional and technical knowledge of the Spotted platform and future products.
What we are looking for in successful candidates:
- Proven track record of envisioning and managing technology/digital roadmaps
- Superior communication skills
- At least one year of experience working in customer success or customer service
- Able to identify opportunities to onboard new accounts
- Attention to detail
- Experience of effectively engaging with customers
- Experience with Microsoft Dynamics 365 CRM is a big plus
- Sales experience is a plus
Please submit a resumé to apply for the Customer Service Representative position.
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time | Part Time
$43k-54k (estimate)
05/01/2024
09/08/2024
The job skills required for Customer Service Representative (CSR) include Customer Service, CSR, Communication Skills, Futures, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (CSR). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (CSR). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (CSR) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (CSR), it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (CSR). You can explore the career advancement for a Customer Service Representative (CSR) below and select your interested title to get hiring information.
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