ESSENTIAL DUTIES AND RESPONSIBILITIES

 * Implements the Company Mission Statement.

* Inputs orders into company inventory system daily.

* Provides product and operations support with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom and warehouse.

* Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer.

* Composes and types routine correspondence.

* Organizes and maintains file system, and files correspondence and other records.

* Orders and maintains supplies, and arranges for equipment maintenance.

* Serves as the primary liaison between the field and corporate office to ensure proper information flow.

* Works with sales force to compile and submit monthly reports as required.

* Participates in traditional and e-learning programs.

ESSENTIAL JOB REQUIREMENTS & QUALIFICATIONS

 * Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions.

* Project Management - Completes projects on time and budget.

* Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.

* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

* Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

* Written Communication - Writes clearly and informatively, edits work for spelling and grammar and is able to read and interpret written information.

* Cost Consciousness - Works within approved budget; Conserves organizational resources.

* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

* Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation and is able to deal with frequent change, delays, or unexpected events.

* Attendance/Punctuality - Is consistently at work and on time.

* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.

* Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.

* Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.

* Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.

* Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

* Quantity - Meets productivity standards; Completes work in timely manner.

* Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

* Education/Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

* Math Ability - Ability to calculate figures and amounts such as discounts, interests, percentages, area.

* Computer Skills - To perform this job successfully, an individual should have knowledge of word processing, Internet, and contact management systems.

 PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.