Job Overview: We are seeking a detail-oriented and reliable Night Auditor to join our team at a hotel. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional customer service to our guests during the overnight shift. Responsibilities: - Perform nightly audits of the hotel's financial transactions, including balancing revenue and expense accounts - Verify the accuracy of guest accounts and resolve any discrepancies - Process guest check-ins and check-outs during the overnight shift - Handle guest inquiries and provide information about hotel amenities, services, and local attractions - Assist with managing phone systems and responding to guest requests or concerns - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure a smooth operation during the night shift Qualifications: - Previous experience in front desk or night audit roles preferred - Familiarity with hotel operations and procedures - Strong customer service skills with excellent phone etiquette - Bilingual skills (if applicable) to effectively communicate with guests from different backgrounds - Proficiency in using computer systems, including hotel management software - Ability to work independently and handle multiple tasks simultaneously - Attention to detail and ability to accurately handle financial transactions Benefits: - Competitive pay based on experience - Opportunities for career advancement in the hospitality industry - Employee discounts on hotel stays and other amenities If you are a dedicated individual with a passion for providing exceptional customer service, we invite you to apply for the Night Auditor position at our hotel. Join our team and contribute to creating memorable experiences for our guests during their stay.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Night shift
• Overnight shift

Work setting:

• In-person

Ability to Relocate:

• Charlotte, NC 28208: Relocate before starting work (Required)

Work Location: In person