Position Overview:

Direct the overall activities of the office to continually serve the customers within our target market in an extraordinary manner so that our brand name and reputation will flourish.

Responsibilities:

· Build and lead teams and deliver superior customer service.

· Recruit, interview, and hire staff.

· Oversees office functions including phone service standards, clerical services, phone sales and scheduling.

· Evaluates performance and administers disciplinary actions consistent with company policy.

· Be a good team player.

Education and Experience Requirements:

· High School graduate with good administrative skills or six months to one-year related experience

· 2-3 years of customer service experience preferred

· Sales experience strongly preferred

· Scheduling experience strongly preferred

· Supervisory experience strongly preferred

· Experience setting and surpassing sales, service, and profit goals

· Have good computer skills

· Bilingual a plus

Knowledge, Skills and Abilities:

· Possess and applies knowledge of management skills in the completion of ongoing tasks and project.

· Demonstrates knowledge of organizations business practices, issues faced, and problem resolution.

· If necessary, fill in during staff absences.

· Shall perform other reasonable, related duties as assigned or requested.

Requirements:

· Must be able to start work at 7am

· Must have driver’s license with valid car insurance

· Must be able to pass background check and drug test

Job Type: Full-time

Pay: $36,000.00 - $42,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Tampa, FL 33626: Relocate before starting work (Required)

Work Location: In person