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BDC Service Representative (FT)
$37k-49k (estimate)
Full Time | Retail 1 Month Ago
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Mercedes-Benz of Cary is Hiring a BDC Service Representative (FT) Near Raleigh, NC

Mercedes-Benz of Cary has the exciting opportunity to expand its team with the addition of an BDC Representative! Customer Service experience recommended but not required for this position. We are seeking friendly and motivated individuals to fill these open positions immediately! Hourly compensation will be adjusted/increased based on experience.
What we are looking for:
  • Answer customer calls and establish follow-up with sales appointments.
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
  • Continuous follow up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show.
  • Provide customers with product information and direct them to appropriate dealership resources.
  • Participate in team and process development sessions- keeping positive relationships with teammates, sales teams and dealership management.
  • Utilize CRM tracking system daily.
  • Learn to overcome objections, close sales and perform all steps of the sales process in accordance with company standards.
  • Valid driver’s license with acceptable motor vehicle record is required.
  • Highschool diploma or equivalent.
Education/Experience:
  • High School Diploma

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$37k-49k (estimate)

POST DATE

03/14/2023

EXPIRATION DATE

05/13/2024

WEBSITE

mercedesbenzcarynews.com

HEADQUARTERS

CARY, NC

SIZE

25 - 50

FOUNDED

2003

TYPE

Private

CEO

ED SIGMON

REVENUE

<$5M

INDUSTRY

Retail

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Mercedes-Benz of Cary
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Mercedes-Benz of Cary
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Mercedes-Benz of Cary
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The following is the career advancement route for BDC Service Representative (FT) positions, which can be used as a reference in future career path planning. As a BDC Service Representative (FT), it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary BDC Service Representative (FT). You can explore the career advancement for a BDC Service Representative (FT) below and select your interested title to get hiring information.