180 Customer Service Representative Jobs in Raleigh, NC
Real Floors is Hiring a Customer Service Representative Near Raleigh, NC
REPORTS TO: Customer Service Manager
- You thrive in a fast-paced environment.
- You easily learn new systems and processes.
- You accomplish tasks quickly and accurately.
- You enjoy pitching in wherever and whenever needed to help finish the job. You have strong work ethic
- - you're punctual, dependable and conscientious.
- You can easily and cheerfully reprioritize tasks as needed. You are a dedicated team player
- - the phrase "That's not my job" is not in your vocabulary!
- Process new orders via telephone, email and our online customer portal.
- Answer calls from customers; provide appropriate solutions and alternatives.
- Ensure that all material and labor billing is accurate and aligns with corresponding orders.
- Scan all required documents into our system (RFMS) daily.
- Communicate and coordinate with internal departments (Operations, Sales, etc.) regarding any issues with orders (measurement needs, etc.).
- Other duties as assigned.
- 2 years of customer service and support experience, preferably by phone.
- Strong customer service orientation.
- Experience performing accurate data entry while speaking on the phone.
- Self motivated, detail oriented and organized.
- Proactive problem solver – takes initiative to identify, research and resolve problems as they arise; willing to help others when needed to solve issues.
- Experience with Gmail or similar email tool. Knowledge or use of Google Docs, Sheets and Shared Drive is a plus.
- Generous Paid Time Off (PTO) - Vacation, sick & personal time
- FREE Health Care Insurance!
- FREE Life Insurance!
- FREE Disability Insurance!
- Affordable Dental & Vision Care Insurance
- 401(k) Retirement Savings Plan GENEROUS Company Match
- Annual Bonus Potential
- Fitness Membership Reimbursement
- Employee Discount Purchase Plan
- Employee Referral Bonus Program
- More!
Job Summary
Full Time
$32k-40k (estimate)
09/21/2023
05/14/2024
realfloors.com
Marietta, GA
200 - 500
Related Companies
The job skills required for Customer Service Representative include Customer Service, Billing, Data Entry, Initiative, Health Care, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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