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We are seeking an Account Coordinator / Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.
Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills.
Our specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters acquisition of quality customers and long-term customer loyalty. If you are a high-energy type of person, customer-focused, and have a strong desire to succeed in a sales driven environment, you might be the perfect candidate we are looking for!
Provide information about the benefit products and insurance services
Troubleshoot and resolve event issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Provide customer support and handling customer inquiries
Relationship building with new and existing clients
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Impeccable interpersonal skills and friendly attitude
Excellent written and verbal communication skills
Confident, self-starter who works well independently
Full Time
$50k-65k (estimate)
02/01/2024
05/07/2024
The job skills required for Customer Service Representative include Customer Service, Products and Services, Customer Support, Verbal Communication, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.