The regional office of an established credit restoration company is looking for an Office Administrator with strong computer/technical proficiency and a customer service background. Immediate opening in Kearny Mesa office.

• JOB DUTIES include (but are not limited to): Copying, filing/scanning, sorting, ordering and maintaining office supplies for executive, organizing files, opening and sorting mail and e-mail, managing office 
• Receive and address incoming calls (from customers, partners, vendors and team)
• Ability to articulate clearly to clients and close a sale
• Manage executive schedules and errands as needed
• Perform detailed data entry, including analyzing field data accuracy in CRM
• Build Relationships with the team, partners, and clients.
• Provide superb customer service and ensure customer needs are addressed quickly
• Follow-up with Client, Partner companies, and/or vendors, schedule appointments
• Review, validate, credit documentation in multiple online systems
• Compile and upload detailed file documentation (i.e., reports, equipment data, etc)
• Ability to use office equipment’s – printing, scanning, faxing, Pitney Bowes and etc
• Provide general administrative support for the office
• Track office expenses, timesheet via QuickBooks
• Errands – including post office mails, client’s office
• Good knowledge of Word, including formatting techniques
• Outstanding attention to detail with Common sense and sound judgment
• High level of discretion and ability to maintain confidentiality re: sensitive matters
• Good verbal and phone skills
• Ability to follow verbal and written instructions
• Ability to problem-solve and flexibility to shifting duties as needed
• Capacity to learn and integrate new tactics and practices
• Ability to organize work in an efficient, strategically planned manner
• Focus and execute tasks with care and superb attention to accuracy, and Operate on own initiative with follow-through
• Aptitude for learning software programs
• Meet and Greet Clients

QUALIFICATIONS include (but are not limited to):

• Minimum 3 years administrative/office support experience
• Type 40 wpm
•  Previous office experience in credit restoration service and/or Finance/Real Estate fields is a plus
• Must have STRONG computer skills, including proficiency with MSOffice (Word, Excel, PowerPoint) and the ability to learn online applications quickly

A plus: Familiarity with social media platforms / technical functionalities

- Experience using PDF

- Experience with CRM a plus

- Strong communication skills (verbal & written), with the ability to compose professional correspondence

- Attention to detail and top-notch organizational skills are a must

- Must possess active listening skills and the ability to address customer concerns and inquiries in a professional manner

- 2-year degree (or equivalency of) required

- Must have verifiable references from recent work history

- Must be able to successfully pass background check and drug screen requirements