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Passenger Service Agent
$81k-114k (estimate)
Part Time 1 Month Ago
Save

Matrix Aviation Services, Inc. is Hiring a Passenger Service Agent Near Los Angeles, CA

Customer Service Agent Part/Time position – Spanish speaker needed!

Matrix Aviation Services (an equal opportunity/affirmative action employer) in cooperation with major international airlines is offering immediate employment opportunities at Los Angeles (LAX) International Airport with paid training, uniforms, 50/50 employee parking, accrued PTO (Paid Time Off).

You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, and baggage services for reputable international airlines.

Walk-in with your resume on:

Thursday March 14 2024 from 2:30 p.m. till 6:00 p.m.

Please confirm you attendance

Responsibilities:

  • Perform a broad range of duties depending on location and service demands while delivering a high-quality product
  • Communicating with Check-in, transfer desk, and other related areas
  • Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Operate jet bridge
  • Assist passengers in regard to entry requirements, visas, residence permits, etc.
  • Resolve issues with flight activity to ensure on-time departure
  • Performs other related duties, as assigned by the supervisor or manager, to ensure the accomplishment of the job
  • Able to multi-task and carry out duties in a fast-paced environment

Pay rate range: $23.22 - $ 24.73 per hour

About You:

  • Common Sense, Organizational effectiveness and leadership skills, self-esteem, motivation, goal settings, creative thinking and problem solving
  • Effective communication skills and good listening skills
  • Reading, interpretation & comprehension of reference materials, instructions, policies & procedures
  • Pulling, pushing and moving large bulky items including carts,
  • Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items
  • Able to lift up to 70 lbs.
  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment

Basic Requirements:

  • At least 18yrs old
  • High School Diploma or G.E.D., or higher.
  • English proficient (Oral, written and read)
  • MUST be computer literate
  • MUST be legally authorized to work in the United States of America (USA)
  • MUST be available to work shifts including frequent nights and weekends
  • MUST be available to work 5 days a week
  • MUST be available to work on holidays
  • MUST have open availability
  • MUST be available to attend up to two (2) weeks of training
  • MUST follow a strict code of grooming and uniform standards as per Company Policy
  • The following language are a MUST:
  • NEED Spanish SPEAKERS

Note: you will be required to bring the following: CV/Resume/Cover Letter

About Matrix Aviation Services, Inc:

Matrix Aviation Service, Inc. has upgraded the concept of Guest Services by recognizing the unique opportunity in today's service expectations. We offer exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all

Job Type: Part-time

Pay: $22.33 - $24.73 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Evening shift
  • Every weekend
  • Holidays
  • Morning shift
  • Night shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Spanish (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$81k-114k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/09/2024

WEBSITE

matrix-aviation.com

HEADQUARTERS

LOS ANGELES, CA

SIZE

100 - 200

FOUNDED

2008

CEO

RAMEZ RENO

REVENUE

$10M - $50M

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The job skills required for Passenger Service Agent include Customer Service, Aviation, Service Quality, Leadership, Problem Solving, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Passenger Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Passenger Service Agent. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Passenger Service Agent jobs

Meet quality standards of service.

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Examine passenger documentation to determine destinations and to assign boarding passes.

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Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.

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Step 3: View the best colleges and universities for Passenger Service Agent.

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