84 Service Desk Agent (Active Directory, Technical Support) Jobs in Los Angeles, CA
Apidel Technologies LLC is Hiring a Remote Service Desk Agent (Active Directory, Technical Support)
Job Details
Service Desk Agent Work location: Los Angeles, CA 90032
24/7 support required (potential for morning, mid, or overnight work)
Summary:
Service Desk Agent is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology.
High School Diploma is required.
Minimum Experience:
Candidates with Health Care/Hospital experience.
Minimum of 3 years of IT and 2 years experience in Service Desk Support
Must demonstrate excellent customer service, written & verbal communication skills; triage, track & monitor ticket progress per required SLA & follow escalation procedures.
Duties include end user support, quickly analyze & diagnose application/system issues, creating & updating user accounts in Active Directory & other systems, performs software installs, PC maintenance and maintain communication for planned & unplanned outages.
The selected candidate must pick up equipment on first day. Remote work is ok.
Job Summary
Full Time
$58k-72k (estimate)
03/15/2024
05/14/2024
apideltech.com
Rolling Meadows, IL
200 - 500
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The job skills required for Service Desk Agent (Active Directory, Technical Support) include Customer Service, Service Desk, Active Directory, Operating System, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Agent (Active Directory, Technical Support). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Agent (Active Directory, Technical Support). Select any job title you are interested in and start to search job requirements.
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