Role : Service Desk Agent. Location : Dallas, TX (Onsite). Duration : 6 Months. Job Summary. We are looking for experienced, customer-focused. Contact Center Representatives. to join a flexible and collaborative support team serving a critical public sector department. This is a high-impact, front-line role designed to provide. responsive, empathetic, and technically informed assistance. to residents and in...
Position: Service Desk Support. . For 1 Call Support role one of the requirement is to ensure the candidate should support/available from 7 am ET onwards. Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). Support Windows 11 upgrade calls Provide request f...
Position: Service Desk Support. . For 1 Call Support role one of the requirement is to ensure the candidate should support/available from 7 am ET onwards. Provide the Service Desk as a single point of contact (SPOC) for providing end-to-end ownership User Calls Incidents and management of all Service Requests, including logging, tracking, resolution, and reporting in the ITSM System (ServiceNow). Support Windows 11 upgrade calls Provide request f...
Duties. Position is 100% onsite across mutiple campuses. Top Skillsets Sought: Hospital experience, Project deployment experience, A certification, 3-5 Years’ experience, Printer support, Car (ability to get to offsite location). Additional asked but not needed: Military background plus, Worked at CHOP, Worked on Project work. Job Summary. 1. Demonstrates basic knowledge of Tier 1 service level support as relates to addressing Hardware (PCor End-...
JOB SUMMARY. The IT Service Desk Support role is to provide a point of contact for end users to receive assistance. This role will be supporting all end users across multiple locations in person, over the phone, via email, and with remote assistance software in providing resolutions for desktop support requests. Assistance includes but is not limited to configuring, implementing, maintaining, and installing a wide array of software and hardware a...
