What success looks like in this role. 1st Level telephone and other media contact support. Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and workload to meet predetermined service levels. Assign incidents and requests ...
This job offer is not available in your country. Title : Service Desk Agent. Location : Los Angeles, CA, Remote OK must reside within 50-100 miles. Duration : 6 months. Job Details. Must be available to work any shift. Minimum of 3 years of IT and 2 years experience in Service Desk Support. Experience working in a call center handling tickets daily (30 ). Must demonstrate excellent customer service and written & verbal communication skills. triag...
LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world. Title : Service Desk AgentLocation : Los Angeles, CA 90032 (Remote OK – must reside within 50-100 mile...
Our esteemed academic medical client. is looking for. Service Desk Agents. for a 6 month Contract. Location. 1500 San Pablo Street. Los Angeles, CA 90033. Remote OK – must reside within 50-100 miles of USC. Fully Covid Vaccinated Booster. MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED. Summary. Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will provid...
Leisure Sports Service Department. Job Description. SERVICE DESK AGENT. . MISSION. To create great first and last impressions for members and guests, and to control club access. Answer incoming telephone calls promptly and handle them professionally. Be aggressively hospitable to members and guests as they enter and exit the club, and use names at every opportunity. Track member usage and guest registrations - ensure that guest cards are fille...
UNIVERSAL Technologies is seeking a Service Desk Agent/Desktop Support Technician for an onsite position in Queens, NY. Applicants should be prepared for 100% onsite work from day one in Queens, NY and must be eligible to work directly for UNIVERSAL Technologies. Position. The Service Desk/ Desk Top Support position requires the ability to respond to a high volume of email and phone calls from end users regarding issues with hardware, software, o...
Job Details. Position: Service Desk Agent. Location: Sandy Springs, GA. Hiring: Contract. . Note: This is a Nightshift role. . JD. Responsibilities. Provide a consolidated point of contact for providing Tier 1 technical support to the end users. Provide 1st level technical support for all IT related issues. Respond to trouble tickets via phone and email in a timely manner. Determine the scope of the trouble ticket and the responsible department. ...
San Diego, CA | Temporary | Full Time | Contractor
$56k-69k (estimate)
3 Weeks Ago
Job Summary. We are seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers. You will diagnose and resolve software and hardware issues, communicate effectively with customers, and ensure customer satisfaction. Responsibilities. Provide technical support to customers via phone, email, or chat. Diagnose and resolve software a...
Service Desk Agent. Employment Type: Full-Time, Mid Level. Department: Information Technology. CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. CGS...
Service Desk Agent. Employment Type: Full-Time, Mid Level. Department: Information Technology. CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. CGS...
Service Desk Agent. Employment Type: Full-Time, Mid Level. Department: Information Technology. CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. CGS...
Service Desk Agent. Employment Type: Full-Time, Mid Level. Department: Information Technology. CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the calls in the ticketing system, and providing the customers with rapid and accurate answers and information. This will require the individual to possess an IT background, so he or she can assist customers in troubleshooting and resolving problems. CGS...
