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EssentialFunctions:
Answerincomingcallsandprovideexcellentcustomerservicetoallcallers
Monitorandrespondtocustomerinquiriesreceivedthroughemail
Makeoutgoingcallstofollow-uponshipmentstatus,resolveissuesandupdatecustomers
Track,trace,enterandupdateshipments
AssistandsupportPilotstationsandcartageagents
Masteroutsidecustomerapplications
FollowpublishedproceduresandworkinstructionsforNCSaccountsandbringmodificationstomanagement's attention
Performotherdutiesasassigned
SKILLS/COMPETENCIES:
Excellentoralandwrittencommunicationandproblem-solvingskills
Technologicalaptitudeusingtheinternetandon-linetools
Abilitytomultitask
Excellentorganizationalskillswithemphasisondetail
EDUCATION:
HighSchoolorbetter
EXPERIENCE:
1yearscustomerserviceexperience
Company Benefits:
Medical
Dental
Vision
401k Company Match
Employee Assistance Program
Paid Time Off
Flexible Work Schedules (when possible)
And more!
Pay Range:
$21.00/hr.
The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
You must be authorized to work for any employer in the U.S.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave,veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
#PFS
Full Time
$39k-49k (estimate)
02/08/2024
03/28/2024
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.