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Customer Service Representative I
CEVA Logistics Torrance, CA
$39k-50k (estimate)
Full Time | Transportation 1 Month Ago
Save

CEVA Logistics is Hiring a Customer Service Representative I Near Torrance, CA

$17.70 - $25.35

YOUR ROLEAre you known for providing impeccable service? Are you passionate about managing transportation of goods and meeting the needs of high volume accounts? If so, we have an opportunity that would allow you to serve as liaison between sales, operations, and external customers.

WHAT ARE YOU GOING TO DO?

  • Communicate information to operations and sales personnelonshipmentswhich require special handling.
  • Advise customers,sales personnel andstation management of the current status of all shipments.
  • Respond promptly and professionally tocustomer requestsfor status of shipments, routings, "Paid-On-Delivery"charges or other inquiries.
  • Coordinate with sales and customers to developcustomer specific stand operating procedures.
  • Follow-up on sales leads provided from daily shipment logs and quotes.
  • Assist in customer service and the preparation of quotes.
  • Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

  • Education and Experience: High School Diploma or GED; Less than one year related experience
  • Skills: Basicproficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements.
  • Characteristics: Ability to read and interpret documents and write routine correspondence. Responds promptly and professionally to customer needs. Gathers and analyzes information skillfully.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$39k-50k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

05/11/2024

WEBSITE

cevalogistics.com

HEADQUARTERS

MEMPHIS, TN

SIZE

15,000 - 50,000

FOUNDED

1984

REVENUE

$1B - $3B

INDUSTRY

Transportation

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About CEVA Logistics

CEVA provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVAs strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVAs integrated global network has over 1,000 facilities in more than 160 countries and 78,000 employees; all dedicated to delivering consistently exce...llent operations and supply chain solutions. More
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The job skills required for Customer Service Representative I include Customer Service, Commitment, Microsoft Office, Life Insurance, Data Entry, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative I. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative I positions, which can be used as a reference in future career path planning. As a Customer Service Representative I, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative I. You can explore the career advancement for a Customer Service Representative I below and select your interested title to get hiring information.

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