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Receptionist / Customer Service Representative
Drybar Shops Torrance, CA
$45k-55k (estimate)
Full Time 2 Months Ago
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Drybar Shops is Hiring a Receptionist / Customer Service Representative Near Torrance, CA

Overview

At Drybar, our philosophy is simple: Focus on one thing and be the best at it. For us that’s blowouts. Our tagline says it all: No cuts. No color. Just blowouts.

Drybar Receptionists Also Enjoy These Perks:

  • Competitive hourly wages, retail bonuses, $100 anniversary gift and referral bonuses! AND get up to $10 for every membership you sell.
  • Medical, Dental & Vision Benefits for ALL employees. Access to Wellable and EAP access!
  • Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
  • We LOVE to promote from within! If you have what it takes, we got you covered.
  • FREE BLOWOUTS for all employees!

We are looking for a receptionist who has:

  • 1 years in a fast-paced, customer service environment
  • Previous experience with point-of-sale systems strongly preferred. Previous salon/spa experience preferred; not required.
  • Promote a professional and brand-appropriate image. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party!
  • Organize and execute shop flow between clients and team members in a positive manner.
  • Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness.
  • Optimize and maximize appointments with reservation system and ensure timely communication to team.
  • Maintain highest degree of ethics when handling client payments and Stylists tips/commissions. Balance cash drawer at opening, close and shift changes.
  • Maintain clear communication with shop management about overall shop operations.
  • Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills. Ability to multi-task with ease.
  • Assist with the cleanliness of the shop; be proactive in ensuring the utmost care. Assist stylists with their needs to improve efficiency.
  • Highschool Diploma required.

Legal Disclaimer

©2024 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.

Job Summary

JOB TYPE

Full Time

SALARY

$45k-55k (estimate)

POST DATE

02/14/2024

EXPIRATION DATE

06/12/2024

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The following is the career advancement route for Receptionist / Customer Service Representative positions, which can be used as a reference in future career path planning. As a Receptionist / Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist / Customer Service Representative. You can explore the career advancement for a Receptionist / Customer Service Representative below and select your interested title to get hiring information.

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