54 Customer Service Representative Jobs in Fredericksburg, VA
Long and Foster Companies, Inc. is Hiring a Customer Service Representative Near Fredericksburg, VA
The Personal Lines Customer Service Representative (CSR) is responsible for maintaining and retaining clients per the agency guidelines. The CSR is also part of a team in regard to the facilitation of new clients. This includes support to the Insurance Managers. The CSR is also responsible for ensuring a seamless transition between the new product purchase and further servicing needs.
Key Responsibilities:
- Cross sell/Upsell accounts by providing a complete protection review. A “package for protection” approach should be used.
- Conduct Proactive annual policy reviews. Inform clients of policy changes, exclusions of coverage, and insurance coverage needs. Use every service contact as opportunity to review and remarket appropriately.
- Inbound and outbound calls, emails, and correspondence to respond to endorsement/change requests, billing questions, policy reviews, etc.
Job Requirements:
- Bachelor's Degree or equivalent required
- Industry knowledge of product coverage contracts, and underwriting guidelines
- Must have Property and Casualty License in State of Virginia
- Must have other non-residence licenses as needed
We are a company that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Summary
Full Time
$51k-66k (estimate)
06/28/2023
05/16/2024
longandfoster.com
CHANTILLY, VA
7,500 - 15,000
2017
JEFFREY S DETWILER
>$50B
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About Long and Foster Companies, Inc.
My name is Letisha, lets get to know each other. Prior to becoming an agent I worked in the telecommunications industry as a Sales Customer Service Representative for over a decade. This experience taught me to understand the importance of establishing rapport with others and the art of communication. In addition, I gained hands on experience working with my familys real estate investment company and knew this was the career I was going to pursue. I am passionate about helping people and want to make my clients real estate goals come true. Outside of real estate I love to read, prepare healthy... and nutritious meals and spend time with my family and friends. Let me use my knowledge to find exactly what you are looking for!
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The job skills required for Customer Service Representative include Customer Service, CSR, Billing, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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