The role of Office Administrative Assistant and Receptionist with MindPeace Clinic presents an opportunity to engage with clinical and administrative staff at all levels to provide lifesaving care to our patients.

Medical billing experience is preferred, but not required. The role also requires a candidate who is comfortable interacting with patients both personally and by phone. We are also looking for a candidate who can complete patient follow-up calls promptly, and assist with maintaining our three clinics. This is a full-time position. There is a benefits package offered for full-time employees.

Responsibilities:

• Serve as the primary staff member answering all incoming and outgoing calls regarding billing and prior authorizations

• Navigate patient charts to check on medication refill dates, appointment details, and demographic data

• Interface with clinical & administrative teams on billing related matters

• Helping to maintain the billing system to ensure all patient information for billing is submitted daily

• Provide regular reports generated in the EMR related to billing operations

• Assist in the export of documentation to other provider offices that are a part of the patient’s care team. Ex: psychiatry, therapy, primary care, dermatology, gastrointestinal specialists, etc.

• Use Excel and Google Docs for workflow quantification reporting daily

• Printing, copying, scanning, and mailing items as needed & as directed by clinical and admin teams

• Performing other administrative duties as assigned

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person