Title Cashier/Customer Service

Department Front End

Manager Front End Manager

FLSA Status Non-Exempt

Job Description

Purpose of Position

A Cashier is an integral part of a customer’s shopping experience, providing exceptional service by ensuring timely and accurate service and greeting and interacting with the customer in a friendly and personal way while being responsive to customer questions and inquiries.

Essential Functions:

• Provides exceptional customer service to internal & external customers, both in person & via phone:

- Responds promptly and honestly to customer inquiries.

- Greets customers with a smile and friendly demeanor.

- Communicates respectfully.

• Asks for help from co-workers and provides help to customers and co-workers as needed.
• Works efficiently and safely.
• Takes initiative and works as a part of a team.
• Approaches work with a positive attitude.
• Collaborates with others to find solutions and accepts solutions once determined.
• Continues to learn and develop knowledge as it relates to the position, co-op, and industry.
• Demonstrates regular and dependable attendance.
• Follows department procedures and SOPs.

Essential Functions of Cashier Position

• Processes purchases through cash register, including:

- weighing products, entering product PLUs, and/or scanning products

- processing new/renewed ownership

- processing discounts, accepting payment and making correct change

- bagging products

• Maintains knowledge of ownership benefits and regularly promotes ownership to customers.
• Maintains knowledge of product location, sale items, and local/seasonal produce availability.
• Counts down drawer at the end of the shift.
• Stocks register with supplies as needed.
• Assists customers with placing special orders.
• Other duties may be assigned.

Additional Functions of Cashier Position

• Ensures department and store conditioning are exemplary.

Essential Knowledge, Skills and Abilities

• Ability and willingness to work weekends and/or evening hours.

Preferred Knowledge, Skills and Abilities

• Prior cash-handling experience.

Physical Demands and Work Environment

• Ability to regularly move/transport up to 10 lbs., occasionally up to 25 lbs., and infrequently up to 50 lbs.
• Ability to maintain a stationary position.
• Ability to observe customer/co-worker needs; product defects/irregularities; and potential hazards.
• Ability to operate equipment including a phone system, computer, and box cutters.
• Ability to communicate and exchange information, including the ability to collect/record information.
• Regular exposure to common food allergens.

This job description is a general description of job functions. It is not intended to describe all duties someone in this position may perform. All employees are expected to perform tasks as assigned by leadership, regardless of job title or routine job duties. We reserve the right to revise this job description at any time and to require employee to perform other tasks as circumstances or conditions of its business operations or work environment change.

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: No more than 25 per week

Benefits:

• Employee discount
• Paid time off

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person