49 Customer Service Leader Jobs in Fredericksburg, VA
- 5000 Plank Road(Fredericksburg,VA) is Hiring a Customer Service Leader Near Fredericksburg, VA
Duties and Responsibilities:
- Ensures every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers, maintaining outstanding standards, product knowledge, and all other components of customer service)
- Ensures the proper execution of assigned food service programs and procedures
- Supports and follows all safety and security initiatives
- Adheres to the execution of established Royal Farms rules, policies, procedures, and systems
- Ensures the proper execution of all Royal Farms marketing programs
- Operates the point of sale (POS) and maintains proper cash controls
- Provides leadership to their retail team members that ensures a pleasant customer service experience
- Adheres to company policy for checking in external and internal vendors
- Maintains operational excellence and consistency in store cleanliness, food safety, merchandising, and “just-in-time” replenishment
- Completes all store side work as required (e.g., cleaning, dusting, sweeping, mopping, emptying trash, etc.)
- Ensures the compliance of Royal Farms policies, procedures, and systems (people, safety, assets, cash, etc.)
- Completes other assigned tasks
- Has consistently demonstrated strong leadership skills
- Understands that their success depends upon their team’s success, encouraging and inspiring their coworkers to improve themselves
- Possesses strong written, verbal, and interpersonal communication skills
- Possesses strong supervisory and organizational skills
- Has at least 1 year of food service/retail management experience. Internal promotion candidates should be employed for at least 90 days.
- Has earned a high school diploma or GED
- Utilizes basic business math and accounting skills, computer skills, and strong analytical and decision-making skills
- Must be available to work all shifts, weekends, and holidays based on business needs.
- Is currently ServSafe Certified or is able to become ServSafe Certified and maintain the certification. Must be certified within 6 months of placement into the position.
- Can lift and carry 50 lbs
- Can lift, bend, and stand as many as eight (8) hours per shift.
Job Summary
Full Time
$46k-59k (estimate)
05/01/2023
05/13/2024
The job skills required for Customer Service Leader include Customer Service, Accounting, Leadership, Initiative, Food Service, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Leader. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Leader. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Leader positions, which can be used as a reference in future career path planning. As a Customer Service Leader, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Leader. You can explore the career advancement for a Customer Service Leader below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Leader, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Leader for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Leader job description and responsibilities
Distribute and respond to escalated customer service calls and correspondence. Performs account maintenance functions, documentation reviews, and file administration.
02/25/2022: Longview, TX
Reporting to the Operations Manager, the Customer Service Leader will lead and develop a team of experienced and non-experienced Customer Account Representatives.
01/27/2022: Nashua, NH
The Customer Service Leader will ensure the training, conduct, and performance of their team.
12/22/2021: La Crosse, WI
Customer service managers ensure customers are satisfied at all times before, during, and after a visit or transaction.
12/13/2021: Somerset, NJ
Understands and recognizes coworkers contribution through customer feedback surveys and team recognitions.
02/16/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Leader jobs
As customer expectations change, driven by digitalization and the emergence of new resolution channels, service leaders must maintain a high-quality customer experience and adopt to the trend.
01/07/2022: Rochester, NY
Set an example for team members of commitment, customer service activities, work ethics and habits and personal character.
01/13/2022: Cleveland, OH
Customer service leaders need to always be there to assist their team whenever necessary.
01/26/2022: Columbia, SC
Engage employees to follow the customer service mission and vision.
03/04/2022: Port Arthur, TX
Make time for strategic thinking and involve your team in brainstorming to come up with a better strategy in meeting your metrics.
02/10/2022: Tulsa, OK
Step 3: View the best colleges and universities for Customer Service Leader.
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