21 Overnight Front Desk Agent Jobs in Kansas, MO
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Loews Hotels & Co is Hiring an Overnight Front Desk Agent Near Kansas, MO
Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel. The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to the 800,000 square foot Kansas City Convention Center. The hotel marks the first hotel catering to groups & meetings to open in more than 20 years in Kansas City. Two signature restaurants, a Grab & Go bakery and a rooftop lounge will round out this all glass, 24 story hotel, which stands out on the city's skyline. Loews Kansas City is located at the cornerstone of an already vibrant and continuously growing downtown Kansas City.
Performs a variety of guest service activities in an exceptionally friendly, professional, and efficient manner commensurate with the demands of a world-class hotel. Registers guest, assigns rooms, settles guest accounts, and coordinates with other departments to satisfy guest requests. The position is challenging, varied and offers the opportunity to work flexible hours and meet many new people.
Job Specific
- Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
- Obtain necessary credit and payment information from guests
- Provide check cashing and foreign currency conversion for hotel guests
- Coordinate with other hotel departments to satisfy guest requests
- Provide detailed information about hotel facilities and operating hours
- Adhere completely to all Loews Hotels Star Service Standards
- Sell rooms in accordance with Front Desk sales strategies
- Receive and transmit guest messages
- Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
- Distribute and coordinate completion of SQS survey cards during guest check-out
- Read Group Profiles and Banquet Event information on a daily basis
- Maintain the cleanliness and excellent condition of equipment and work area
- Other duties as assigned
- Maintains clean and excellent condition of Front Desk area
- Maintains proper stock of all supplies in Front Office
- Executes emergency procedures in accordance with hotel standards
- Notifies appropriate individuals and departments of any problems or unusual matters of significance
- Attends all appropriate hotel meetings and training sessions
- Is polite, friendly, and helpful to guest, employees and management
- Promotes and applies teamwork skills at all times
- Complies with all hotel standards, policies, and rules
- Complies with safety regulations and procedures
- Remains current on hotel information and changes
General
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:
- General knowledge of hotel departments
- Excellent communication skills - oral and written
- Excellent guest service skills
- Knowledge of computer programs utilized in property management
- Able to work a flexible schedule, including weekends and holidays
- Must be able to stand for an eight-hour shift
Job Summary
Full Time
$27k-36k (estimate)
03/04/2024
04/04/2024
loews-hotels.com
New York, NY
<25
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The job skills required for Overnight Front Desk Agent include Guest Service, Front Office, Cash Handling, Communication Skills, Teamwork, Property Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Overnight Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Overnight Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Overnight Front Desk Agent positions, which can be used as a reference in future career path planning. As an Overnight Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Front Desk Agent. You can explore the career advancement for an Overnight Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming an Overnight Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Overnight Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Overnight Front Desk Agent job description and responsibilities
Hotel Front Desk Clerks have the following responsibilities such as make advance reservation and answer about customer inquiries.
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A quick and decisive response will get the end user productive again and they will be satisfied that the service desk has helped them get their job done.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Overnight Front Desk Agent jobs
Apply to open guest service positions.
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Formulation of the reservation request.
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Get the Right Service Desk Tools.
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Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
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Step 3: View the best colleges and universities for Overnight Front Desk Agent.
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