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59 Front Desk Agent Jobs in Kansas, MO

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Front Desk Agent
$27k-36k (estimate)
Full Time 11 Months Ago
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The Hilton President Kansas City is Hiring a Front Desk Agent Near Kansas, MO

We believe hospitality makes the world a better place.

We are ambassadors – building connections between our guests and our community. We create a home away from home – enabling our guests to relax, recharge and focus on what they do best. We are proud to be locally owned and operated by Jury Hotel Group.

We are currently seeking a
Front Desk Agent

Diversity makes us stronger. We welcome all qualified applicants. If you require accommodation to complete the application and/or interview process, contact Human Resources at (816) 303-1629.

ESSENTIAL FUNCTIONS (other duties may be assigned)
  • Managing the pre-arrival process, including assigning guest rooms, communicating with guests through text messaging and telephone and coordinating special needs or requests.
  • Providing service to guests, including checking in and out, managing lobby traffic and flow, assisting with luggage, providing telephone operator services and taking reservations.
  • Responding to guest inquiries and resolving guest issues and complaints.
  • Maintaining an accurate accounting of all cash, charges and receipts.
  • Assisting with valet, shuttling guests and baggage handling as needed.
QUALIFICATIONS
  • One year or more of hotel front desk experience is preferred.
  • One year or more of experience with OnQ property management system is strongly preferred.
  • Hilton Hotels experience is preferred.
ABILITIES
  • Ability to work a flexible schedule, including days, evenings, weekends and holidays to meet business needs.
  • Ability to demonstrate proficiency in typing and using computer software, including the Microsoft Office suite.
  • Ability to communicate effectively in English in writing and orally.
  • Ability to stand and walk for the majority of the shift.
  • Ability to lift up to 50 lbs unassisted to handle guest baggage - ability to lift greater than 50 lbs with assistance.
  • Ability to be highly visible and interact with guests for the entirety of the shift.
COMPENSATION
  • $16.00 per hour starting pay.
  • $500 bonus after your first 90 days.
BENEFITS
  • Competitive pay - with the opportunity for annual reviews and increases.
  • On Demand Pay option gives you flexibility to access a portion of your wages on your schedule.
  • Travel benefits at Hilton properties around the world for you and your friends and family.
  • Paid time off for vacations, holidays and other personal concerns.
  • Comprehensive benefits package - including medical, dental and vision insurance programs.
  • 401k program with a competitive company match.

The Hilton President Kansas City and Jury Hotel Group (collectively the Company) is an equal opportunity employer. The Company does not discriminate in employment on the basis of race, color, age, sex, sexual orientation, gender, gender identity, religion, national origin (including ancestry), pregnancy, genetic information (including family medical history), physical or mental disability, military or veteran status, familial status, citizenship and/or immigration status or any other protected class, in accordance with applicable federal, state, and local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$27k-36k (estimate)

POST DATE

05/25/2023

EXPIRATION DATE

05/06/2024

WEBSITE

hiltonkci.com

HEADQUARTERS

Kansas City, MO

SIZE

50 - 100

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The job skills required for Front Desk Agent include Microsoft Office, Communicates Effectively, Accounting, Property Management Systems, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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A Front Desk Agent ensures customers receive the best service possible from the property.

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Some front desk agents served a hotel associate apprenticeship.

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The front desk agent can check different guest queries, they can check different problems and various complaints.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
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New York University
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